Cox Enterprises

Billing Specialist II

Cox Enterprises

full-time

Posted on:

Location Type: Hybrid

Location: Indianapolis • Illinois • Ohio • United States

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Salary

💰 $20 - $30 per hour

About the role

  • Accountable for creating invoices out of repair orders and submitting to customers for approval and/or payment with required documentation
  • Assist in working with technicians to create and submit estimates to customers for approval
  • Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit
  • Verify technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times
  • Create vehicle repair service estimates based on complied information from Mobile Technicians and Customers
  • Communicate with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues
  • Gather necessary paperwork and upload into system for records

Requirements

  • High School Diploma/GED and 3 years’ experience in a related field
  • Proficient with Mitchell One or similar estimating systems
  • Proficient computer skills (MS Office, emails, typing, etc.)/software navigation capabilities to generate repair estimates and edit and process invoices
  • Existing knowledge of standard repair times (SRT) for common services
  • Experience in service writing is preferred
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Must have strong communication (written, verbal and phone) and customer service skills
  • Works well independently but also effective within team environment
  • Pays close attention to detail and maintains professional demeanor
Benefits
  • Employees are eligible to receive a minimum of 6.67 hours of paid time off every month
  • Seven paid holidays throughout the calendar year
  • Additional paid time off in the form of bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
  • Health care insurance (medical, dental, vision)
  • Retirement planning (401(k))
  • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoice creationrepair order preparationestimate submissionVMRS code verificationstandard repair times knowledgeservice writingmathematical calculations
Soft Skills
communication skillscustomer service skillsattention to detailindependent workteam collaboration
Certifications
High School DiplomaGED