Senior Manager, Titling Operations
Cox Enterprises
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $89,400 - $134,000 per year
Job Level
About the role
- Provide leadership for titling operations actions and compliance
- Supervise and coordinate the work of title supervisors and individual contributors
- Collaborate with the Director, Used Car Operations to set goals and priorities
- Optimize the CVD titling process
- Drive the productivity of the titling team
- Ensure compliance with state and governmental title requirements
- Use tools and analyze data to ensure quality and reliability of services
- Prepare programs for training and development of personnel
- Collaborate with product team to improve consumer-facing workflows
- Estimate staffing needs and assign work to meet targets
- Collaborate with Business Analyst to compile metrics and identify efficiency methods
Requirements
- Bachelor’s degree in a related discipline
- 8 years experience in a related field
- Minimum of 3 years experience leading and managing a team of direct reports
- Experience in the creation of and execution against Titling SLA
- Extensive knowledge of motor vehicle titling policies and procedures
- Optional knowledge of RTS, CMS titling process is a bonus
- Experience working on cross-functional teams
- Strong analytical, communication and composition skills
- Advanced Excel skills in VLOOKUP, PivotTables and formulas
- Strong PowerPoint skills for creating professional presentations
- Familiar with AI tools for summarizing and synthesizing information
Benefits
- Health insurance (medical, dental, vision)
- 401(k)
- Paid time off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
- Vacation with pay as deemed consistent with duties
- Seven paid holidays throughout the calendar year
- Up to 160 hours of paid wellness annually for their own wellness or that of family members
- Additional paid time off (bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
titling operationsdata analysisTitling SLAmotor vehicle titling policiesExcelVLOOKUPPivotTablesPowerPointAI tools
Soft skills
leadershipcommunicationanalytical skillscollaborationteam managementtraining and developmentorganizational skills
Certifications
Bachelor’s degree