Coworked

Engineer

• Pre-sales discovery: Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites).
• Document current state and desired state.
• Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix.
• Post-sales operationalization: Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria.
• Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists.
• Write runbooks for day-to-day operations, incident handling, permissioning, and change management.
• Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours.
• Track adoption with a lightweight scorecard.
• Partner across Coworked: Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations.
• Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human.

Forward Deployed Engineer