Coworked

Engineer

• Pre-sales discovery: Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites).
• Document current state and desired state. Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix.
• Post-sales operationalization: Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria.
• Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists.
• Write runbooks for day-to-day operations, incident handling, permissioning, and change management.
• Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours.
• Track adoption with a lightweight scorecard.
• Partner across Coworked: Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations.
• Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human.

Forward Deployed Engineer

Product Manager

• You will lead product direction and day-to-day execution across Harmony’s customer experience, core workflows, and web presence.
• Define and continuously refine the product strategy in partnership with the CEO and leadership team.
• Build a roadmap grounded in customer value, market pull, and measurable outcomes.
• Drive prioritization using clear frameworks (impact, risk, effort, urgency), and make tradeoffs explicit.
• Identify latent needs through patterns in customer conversations, usage, and operational pain.
• Lead customer discovery across pilots and production deployments, including stakeholder interviews and workflow mapping.
• Turn qualitative input into sharp product hypotheses, experiments, and validated requirements.
• Partner with sales and customer success to shape messaging, packaging, and the land-and-expand journey.
• Translate strategy into executable epics, user stories, acceptance criteria, and release plans.
• Run product rituals that keep delivery focused (planning, grooming, sprint reviews, retros, launch readiness).
• Maintain a consistent UX narrative and interaction quality from product experiences to onboarding content to the website.

Forward Deployed Engineer

Fractional Product Manager