Forward Deployed Engineer

Coworked

Lead operationalization of Coworked's AI project management software, Harmony, across Fortune 500 customers. Collaborate with clients to identify solutions and streamline project management processes.

Posted 5/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Pre-sales discovery: Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites).
Document current state and desired state. Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix.
Post-sales operationalization: Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria.
Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists.
Write runbooks for day-to-day operations, incident handling, permissioning, and change management.
Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours.
Track adoption with a lightweight scorecard.
Partner across Coworked: Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations.
Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human.

Requirements

What you’ll need

3 to 5 years in a customer facing role delivering solution discovery and deployment for enterprise software or systems integration.
Solid technical project management experience.
Comfortable with PMLC, RAID, resource and stakeholder comms, and benefits tracking.
PMP preferred.
Familiar with AI.
Working knowledge of enterprise PM/PPM/SPM tools such as Microsoft Project & Planner, Jira, Smartsheet, Teams, SharePoint, Confluence, UMT360, Fluid, et al.
Tools like Notion, Miro.
Strong communicator who can simplify complex environments and write crisp docs: discovery notes, runbooks, checklists, and training guides.
Builder mindset, bias to action, comfortable with ambiguity and dynamic needs.
Security and compliance basics.

Benefits

Comp & perks

Competitive salary and equity, calibrated to experience and location.
Flexible PTO, and the gear you need.
Travel for customer onsite work, typically 20 to 50 percent.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PMLCproject managementdata onboardingincident handlingchange managementrisk matrixsuccess metricsintegration approachcompliance notesAI

Soft Skills

strong communicatorbuilder mindsetbias to actioncomfortable with ambiguitysimplifying complex environments

Certifications

PMP