Cowan And Cowan

Overnight Dispatch Manager

Cowan And Cowan

full-time

Posted on:

Location Type: Office

Location: Lake City • Florida • United States

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Salary

💰 $50,000 - $55,000 per year

About the role

  • The Dispatch Manager is responsible for the successful execution of customer freight delivery and daily oversight of their assigned fleet.
  • Effectively dispatch a fleet using proper procedures for real-time management of freight and drivers ensuring high level of data accuracy within the system.
  • Maintain highest driver relationship and satisfaction of new and tenured drivers.
  • Advocate for drivers in relation to executable plans, communicate policy changes, and oversight of the fleet.

Requirements

  • Bachelor's degree preferred or substituted with 4 years of similar experience
  • 2 years of dispatching CDL Class A truck drivers
  • Computer applications experience and proficiency in Microsoft Office
  • TMS experience desired. TMW preferred
  • Working knowledge of DOT, OSHA and related safety regulations
  • Excellent customer service, problem solving, and decision making skills
  • Ability to develop a working knowledge of all terminal operation aspects
Benefits
  • Full benefits - Medical, Vision, and Dental
  • Life, Short- and Long-Term Disability
  • PTO (sick & vacation)
  • 401K
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dispatchingfreight managementdata accuracyTMSMicrosoft OfficeCDL Class Aterminal operations
Soft Skills
customer serviceproblem solvingdecision makingdriver relationship managementcommunication
Certifications
Bachelor's degree