Covius

Analyst

• Perform core servicing for CMBS/K-Deal securitizations, including loan activity reporting, P&I remittance, and post-purchase data changes.
• Reconcile monthly Loan Periodic Update and Remittance Files with cash receipts; resolve outstanding P&I and servicing advance reconciliations.
• Complete financial/accounting reconciliations, amortizations, variance analysis, and month-end close reporting.
• Monitor servicer performance and contractual compliance; resolve discrepancies promptly.
• Oversee cash flow management and operational/financial risk mitigation.
• Conduct quality reviews and document results to ensure accuracy and compliance.
• Report and remit funds accurately and on time to Certificate Administrators/Trustees.
• Support Freddie Mac team in resolving reconciliations and servicing issues.
• Deliver investor reporting while ensuring customer satisfaction.
• Assist in developing and delivering Master Servicing training programs.
• Conduct comprehensive QC work on portfolios to ensure accuracy, completeness, and compliance with organizational standards.

Senior Commercial Real Estate Servicing Analyst

Account Manager

• Serve as the primary contact for all matters specific to the assigned portfolio of clients.
• Acquire and develop a deep understanding of the NTC mortgage services product suite and product process flows to enable proficient communication.
• Coordinate daily services and activities to meet and exceed client expectations.
• Drive client satisfaction by proactively managing accounts over the phone and occasionally in person.