Account Manager

Covius

Account Manager responsible for managing client relationships and accounts in mortgage services. Engage with clients to ensure satisfaction and growth while coordinating with internal teams.

Posted 4/17/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $56,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary contact for all matters specific to the assigned portfolio of clients.
Acquire and develop a deep understanding of the NTC mortgage services product suite and product process flows to enable proficient communication.
Coordinate daily services and activities to meet and exceed client expectations.
Drive client satisfaction by proactively managing accounts over the phone and occasionally in person.

Requirements

What you’ll need

Minimum 5 years’ experience in title, mortgage, or financial industry preferred.
At least 2 years’ experience managing a team.
Strong verbal and written communication skills.
Demonstrate an understanding of contracts, contract amendments, and negotiation tactics.
Adept at conducting research on project-related issues and products.

Benefits

Comp & perks

medical
dental
vision
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillsclient satisfactionteam managementnegotiation tacticsresearch skills