Account Manager
Covius
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
Visit company websiteExplore more
Salary
💰 $56,000 - $70,000 per year
About the role
- Serve as the primary contact for all matters specific to the assigned portfolio of clients.
- Acquire and develop a deep understanding of the NTC mortgage services product suite and product process flows to enable proficient communication.
- Coordinate daily services and activities to meet and exceed client expectations.
- Drive client satisfaction by proactively managing accounts over the phone and occasionally in person.
Requirements
- Minimum 5 years’ experience in title, mortgage, or financial industry preferred.
- At least 2 years’ experience managing a team.
- Strong verbal and written communication skills.
- Demonstrate an understanding of contracts, contract amendments, and negotiation tactics.
- Adept at conducting research on project-related issues and products.
Benefits
- medical
- dental
- vision
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsclient satisfactionteam managementnegotiation tacticsresearch skills