
Senior IT Support Specialist
COVENTEK, INC.
contract
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Job Level
About the role
- Provides management information system user support on a continuing basis either by phone or site visit
- Troubleshoots end-user problems
- Analyzes and designs software modifications to meet users' needs
- May develop and conduct training programs for software/hardware users
- Owns assigned tasks
- May serve as a lead or train staff
Requirements
- High school diploma or GED
- Two years of education or experience in information security, privacy, system/network administration and support, or application development
- Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products
- Experience working with Java based 3rd party web applications
- Experience providing support for Agile Assets/Trimble Asset Management system
- Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
- Advanced technical skills and knowledge.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Javaapplication developmenttechnical supportapplication deploymentapplication configurationscriptingdata analysisSQLstored procedurestroubleshooting
Soft Skills
user supportproblem solvingtrainingleadershiptask ownership
Certifications
high school diplomaGED