COVENTEK, INC.

Senior ServiceNow Developer

COVENTEK, INC.

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Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Senior

Tech Stack

ITSMJavaScriptServiceNow

About the role

  • Design, develop, and implement ServiceNow solutions, including customizations and integrations.
  • Collaborate with stakeholders to gather, analyze, and refine requirements.
  • Customize and configure ServiceNow applications, modules, and workflows.
  • Troubleshoot and resolve technical issues on the ServiceNow platform.
  • Develop and maintain technical documentation, including system designs and user guides.
  • Mentor junior developers and contribute to the team’s technical growth.
  • Stay updated on the latest ServiceNow features and industry best practices.
  • Ensure compliance with coding standards, security policies, and best practices.
  • Conduct code reviews and actively participate in design discussions.
  • Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • At least 5+ years of hands-on experience with ServiceNow development and administration.
  • Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
  • Strong understanding of ITSM and ITOM processes, including workflows and automation.
  • Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
  • Familiarity with Agile/Scrum methodologies for project delivery.
  • Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ServiceNow developmentServiceNow administrationServiceNow APIsJavaScriptHTMLCSSService MappingDiscoveryEvent ManagementITSM
Soft skills
problem-solvingattention to detailcommunicationcollaborationmentoring
Certifications
ServiceNow Certified Application DeveloperServiceNow Implementation Specialist