CourtAvenue

Project Manager

• Support Project Managers and Senior Project Managers in the day-to-day execution of client engagements, including scheduling, meeting coordination, note-taking, and follow-up tracking.
• Maintain project hygiene in ClickUp and other internal tools — keeping tasks, statuses, owners, due dates, and documentation accurate and up to date.
• Coordinate cross-functional team logistics across design, engineering, QA, and account teams to keep work moving on schedule.
• Help draft and circulate meeting agendas, status updates, action item recaps, and weekly client communications.
• Support resourcing and utilization workflows, including weekly schedule updates, time-tracking compliance, and flagging conflicts or gaps to the Project Manager or Director of Operations.
• Manage contractor and vendor invoices end to end — collecting, reviewing for accuracy, routing for approval, and partnering with finance on submission.
• Provide general project coordination support across non-billable internal initiatives and operational projects when bandwidth allows.
• Proactively raise your hand when capacity opens up, prioritize across competing requests, and partner with the Director of Operations on back-burner initiatives that improve how the agency operates.
• Build foundational relationships with internal team members, contractors, and — over time — client stakeholders, with the goal of growing into a Project Manager role.

Project Coordinator

• Support the management of paid media projects from client briefing, kickoff through launch and delivery
• Help manage creative development workflows, including timelines, reviews, approvals, client status updates and adherence to client regulatory requirements
• Prepare deliverable submissions for client systems and legal review, ensuring formats and information are compliant with client requirements
• Update project timelines, trackers, status documents and meeting notes to support alignment across internal and external stakeholders
• Ensure internal systems data is accurate and timely across project management, budget tracking, and resource management inputs
• Support process improvement initiatives that enhance operational efficiency and project delivery effectiveness

Associate Project Manager

Operations

• Coordinate the day-to-day management of paid media projects from client briefing, kickoff through launch and delivery
• Manage creative development workflows, including timelines, reviews, approvals, client status updates and adherence to client regulatory requirements
• Submit and shepherd creative deliverables through client legal and compliance review processes
• Develop and actively manage project timelines, trackers, status documents, and meeting notes to ensure alignment across internal and external stakeholders
• Partner closely with client service, creative, media, social, and partner agency teams to ensure seamless project execution
• Proactively identify project risks, resource constraints, and timeline conflicts, while driving solutions and escalation paths when needed
• Ensure all deliverables meet agency quality standards and are completed on time and within scope
• Clarify strategic requirements and manage stakeholder expectations across clients, agency partners, and internal teams
• Contribute to project status meetings and communicate updates, priorities, roadblocks, and next steps clearly and concisely
• Support process improvement initiatives that enhance operational efficiency and project delivery effectiveness

Manager, Client Operations

Technical Account Manager

• Act as the engagement lead for assigned clients, managing overall program health, satisfaction, and strategic direction.
• Run weekly client calls, providing updates on progress, capturing next steps, and ensuring follow-ups happen.
• Translate client goals into technical tasks, validate data flows and use cases.
• Maintain project plans, Teamwork PM, JIRA/Asana boards, or similar tools to track deliverables and deadlines.
• Translate client objectives into clear requirements for our solution engineers and ensure alignment.
• Coordinate QA or data validation steps with internal solutions engineering team members and client stakeholders.
• Drive roadmap conversations, helping clients evolve use cases and get more value from their platforms.
• Proactively identify account risks or upsell opportunities, collaborating with leadership as needed.
• Produce concise, high-quality documentation and status updates.

Technical Account Manager – CDP, MarTech

Account Executive

• We are focused on creating a best-in-class experience for our clients. The Associate Director, Business Innovations will be responsible for the following:
• In this critical role, you are positioned as primary contact for some clients, leading both the strategic and executional part of the work (in partnership with client operations).
• For larger clients, you’ll support the Group Director in high-level strategic and financial conversations with senior-level clients (Sr. Brand Manager, VP/EVP) through co-led (2:1) interface.
• You will have the opportunity to work across a portfolio of commerce clients and will be able to champion client business needs and objectives within CourtAvenue, ensuring all team outputs align with agreed-upon execution goals.
• You’ll have the opportunity to proactively identify growth opportunities for clients and will be counted on to build meaningful relationships with them while ensuring that our team successfully delivers.
• Show up in person — walking the halls of the client’s office, building relationships across the client organization, and being a visible, trusted presence on the ground.
• This role is pivotal in building and honing business leadership skills. With the guidance of an account leader, you’ll actively develop the ability to operate independently on future strategic clients.
• Bring a working knowledge of commerce program development — including website UX/UI design, content management, and shopper marketing — and translate that fluency into stronger client conversations and sharper team direction.
• Support the Group Director in tracking project financials and business performance, focusing on learning the principles of holistic account financial management and profitability insights.
• Provide research and organizational support for new business proposals and pitches, without being responsible for owning or running the presentations.
• Act as a key participant in internal workflow — you’ll partner closely with Client Operations to support the team in delivering world-class work efficiently and smoothly. Strong collaboration with ops partners is essential to success in this role.
• Facilitate and organize cross-functional communication and documentation across Strategy, Creative, Media, and Data teams to maintain project alignment.
• You’ll operate as a catalyst for good among the team, bringing detail orientation, enthusiasm and great ideas to the clients and team so we can create our best work together.

Associate Account Director, Commerce

Recruitment

• Manage recruiting for all open roles — full-time, part-time, and contract — across CourtAvenue, Modifly, Gigantic Playground, GTX Solutions, and future agencies.
• Partner with Hiring Managers and Ops leaders to develop role descriptions, intake briefs, determine interview loops, confirm budgets, and understand timelines to hire.
• Proactively source candidates through LinkedIn Recruiter, Handshake, referrals, and your own network — with particular focus on niche creative (UX/CX, UI, Copy), performance media, digital strategy, data, account and engineering-based roles.
• Manage every candidate touchpoint in Lever, ensuring all communication, feedback, and decisions live in the ATS.
• Hosts recruiter screens, schedules interviews for internal team, and manages interview debriefs across multiple geographies and time zones.
• Hold the line on our hiring process: we need someone who can confidently uphold it when timelines get tight.
• Navigate our approval layers like COO + CFO sign-off for all open full roles, agency partner approval for comp bands under $150K, and Founders approval for roles over $150K.
• Keep compensation discussions, benefits, bonus and conversations regarding any special offer terms within People Ops.
• Escalate people issues that may carry legal or company-wide risk to the Director, People Operations.
• Referrals are core to how our agencies hire. You'll manage them with care: triaging referrals against open roles, setting realistic timeline expectations with both the referring employee and the candidate.
• Work with finance for Employee Referral Bonus approved roles and communicate those internally, as appropriate.
• Keep a bench of rock star talent referred to us — from interns to C-suite — separately from active requisitions, so high-quality talent isn't lost when a role doesn't yet exist.
• Build and maintain a Contractor Bench of prioritized talent types with pre-negotiated activation rates.
• Manage relationships with third-party recruiters, staffing agencies, and external vendors — influencing strategy and ensuring we have the bench depth to staff client work on time.
• Optimize use of our recruiting stack — Lever, ADP TotalSource, LinkedIn Recruiter, Handshake, Verified First, DocuSign — and identify opportunities to automate without losing the white-glove candidate experience that defines how we hire.

Manager, Talent Acquisition

Full-stack Engineer

• Provide effort estimates and solution proposals for customer requirements, occasionally from a sales-oriented perspective.
• Assist in presenting solutions and options to client business stakeholders.
• Engage in technical discovery sessions with clients and internal stakeholders.
• Lead the development process, solution design, and implementation to ensure on-time, on-budget, and high-quality delivery of client projects.
• Contribute to refining processes and practices to achieve delivery excellence, team satisfaction, and client contentment.
• Research new technologies and identify vendors and resources aligned with the client’s technical strategies.
• Promote knowledge and skill development among peers and client staff to support future growth at both the agency and client levels.
• Collaborate in creating prototypes and proofs-of-concept for rapid learning, validation, and iteration.

Senior Fullstack Software Engineer

Manager

• Lead the development and execution of organic social media strategies tailored to client goals, target audiences, and platform best practices
• Own and manage end-to-end content planning, including building and implementing monthly content calendars aligned to campaign priorities and cultural moments
• Concept and craft on-brand social content, including captions, hooks, and content briefs for creative production
• Partner closely with creative teams to ideate and bring content concepts to life, ensuring strategic alignment and quality execution
• Own day-to-day publishing and content operations, ensuring accuracy, timeliness, and platform optimization
• Collaborate cross-functionally with influencer/UGC teams, supporting brand-owned content workflows and ensuring alignment across channels
• Contribute to and participate in team and cross-functional meetings, bringing proactive ideas, updates, and insights
• Stay ahead of social trends, platform updates, and cultural moments, translating them into actionable content opportunities
• Lead performance tracking and reporting, pulling insights to optimize content and inform future strategy
• Maintain clear and effective communication internally and begin building confidence in client-facing interactions
• Support training and onboarding of new team members, helping scale best practices across the team

Manager, Organic Social

Digital Marketing

• Serve as the senior data voice on a major West Coast client account, participating in client strategy meetings, planning sessions, and executive-level reporting
• Translate complex analytical findings into clear narratives for client stakeholders who do not have a data background — focusing on the 'so what' and the recommended action, while being able to support and defend questions on methodology
• Anticipate client questions before they are asked; come to meetings with insights, not just data
• Build trust with client leadership through consistent, accurate, and well-contextualized reporting
• Take ownership of data quality across sources — including data delivered by other agency partners, third parties, and client-side teams
• Identify when incoming data is incomplete, inconsistent, or incorrect, and lead the conversation to fix it at the source rather than working around it. This may include diagnosing tag-level issues and recommending data flows
• Establish processes and documentation that improve data reliability over time
• Be the person who catches issues before they become client-facing problems
• Identify, track, and interpret KPI trends across multiple digital touchpoints — such as website and app performance, email, digital media, ecommerce, social media, and CRM
• Develop benchmarks, goals, and forecasts grounded in first- and third-party research
• Build and maintain dashboards in Looker Studio, PowerBI, Tableau, or client-preferred tools — and know when a dashboard is the right answer versus a custom analysis
• Proactively monitor performance through automated alerts and curiosity-driven exploration; surface opportunities and issues outside of regular reporting cadence
• Develop bespoke analytical approaches when off-the-shelf solutions don't fit the question
• Explore AI-assisted approaches to analysis, including the usage of agents to automate tasks
• Partner with strategy, user experience, creative, media, and technology teams to ensure analytics inform — and are informed by — the broader engagement
• Coach junior analysts and account team members on how to interpret data, ask better analytical questions, and present insights with confidence
• Serve as a senior data resource for the Chief Data Officer on account strategy, capability development, and account + team growth

Associate Director, Digital Marketing Analytics

• Own the day-to-day management of projects from initiation through implementation and deployment
• Ensure controls are followed, with the highest quality deliverables and milestones met
• Effectively balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
• Develop contracts and design innovative delivery teams to best meet and exceed program objectives
• Evaluate and improve delivery practices and methodology
• Lead, inspire and grow a group of project managers/producers to foster a highly innovative, effective, and successful team
• Collaborate with the Account Management team to provide strategic delivery insight for client roadmaps and briefings
• Create integrated timelines across agency and client stakeholder teams
• Build relationships with external and internal stakeholders to meet program outcomes while exceeding client expectations
• Ensure a collaborative ‘one team’ approach of both client and agency
• Contribute to new business and pitch initiatives to secure a pipeline of work for the broader initiative
• Effectively clarify strategic requirements, manage expectations, and communicate roadblocks/resolutions to ensure key deadlines are met
• Able to communicate succinctly within a wide range of positions, personalities, and roles, internally and externally

Senior Project Manager

• Lead end-to-end Model Year changeover and component enhancement projects on large scale OEM website from initiation through implementation and deployment
• Ensure controls are followed, with the highest quality deliverables and milestones met
• Effectively balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
• Develop contracts and help design innovative delivery teams to best meet and exceed program objectives
• Evaluate and improve delivery practices and methodology
• Create timelines across agency and client stakeholder teams
• Build relationships with external and internal stakeholders to meet program outcomes while exceeding client expectations
• Ensure a collaborative ‘one team’ approach of both client and agency
• Manage multi-vendor environment orchestration, serving as the primary integrator between internal teams and external partners
• Contribute to new business and pitch initiatives to help secure a pipeline of work for the broader initiative
• Effectively clarify strategic requirements, manage expectations, and communicate roadblocks/resolutions to ensure key deadlines are met
• Able to communicate succinctly within a wide range of positions, personalities, and roles, both internally and externally

Program Manager

• Own the day-to-day management of Digital Shelf, Shopper, and e-Commerce programs from initiation through implementation, deployment, and ongoing optimization
• Ensure controls are followed, with the highest quality deliverables and milestones met
• Effectively balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
• Develop contracts and help design innovative delivery teams to best meet and exceed program objectives
• Evaluate and improve delivery practices and methodology
• Create integrated timelines across agency, client, and retail partner stakeholder teams spanning digital shelf, shopper marketing, and e-commerce workstreams
• Build relationships with external and internal stakeholders to meet program outcomes while exceeding client expectations
• Ensure a collaborative ‘one team’ approach of both client and agency
• Effectively clarify strategic requirements, manage expectations, and communicate roadblocks/resolutions to ensure key deadlines are met
• Able to communicate succinctly within a wide range of positions, personalities, and roles, both internally and externally
• While not an immediate accountability for this specific opening, all Program Managers should be able to lead project managers/producers to foster a highly innovative, effective, and successful team
• Contribute to new business and pitch initiatives to secure a pipeline of work for the broader initiative
• Lead end-to-end digital shelf execution management including SEO optimization, content syndication, product taxonomy, ratings & reviews, and content effectiveness across retailer platforms
• Partner with Omni-Shopper Marketing, Sales, Creative, and Technology teams to align on business opportunities, drive omnichannel execution, and measure program impact
• Monitor and report on digital shelf KPIs including organic search rank, content score, share of search, conversion rate, and in-stock/availability metrics; translate insights into actionable recommendations

• Ensure overall client satisfaction and health of the business, with a focus on achieving high Net Promoter Scores (NPS).
• Focus on building client trust and broadening of stature within the client organization.
• Serve as the subject matter expert by having a clear understanding of the client’s business and their industry.
• Lead and provide a Point of View (POV) to the account and creative teams with all client initiatives to ensure client strategy and objectives are met, ensuring "no surprises" for the client.
• Help the client navigate internal processes and challenges effectively.
• Manage teams on multiple programs/projects simultaneously while meeting all deliverable deadlines.
• Responsible for organic account growth and retention, uncovering new opportunities for expansion of scope, contributing to profitable growth.
• Champion cohesive team environments that are open and collaborative with the ability to create energy and excitement around ideas.
• Pull integrated activities together across agency partners, departments, and disciplines to move client business through production to launch.
• Assess and recommend successful strategies for building efficiencies, streamlining operations, and enhancing the value of the agency to the client.
• Pay sharp attention to detail to ensure agency work follows digital marketing best practices and leading technologies.
• Professionally manage a variety of engagements while being held accountable for deliverables that are on-time, on-budget, and of maximum value for client growth.
• Build and maintain relationships with core clients by regularly collaborating onsite at client offices in Dallas - approx 2 days per week.

Account Director

Content Manager

• Content Development: Create high-performing digital shelf content, including basic text, above-the-fold (ATF) image headlines, enhanced content, and digital storefronts, such as Amazon Stores.
• Content Optimization: Leverage keyword research and SEO best practices to optimize digital shelf content for retailer algorithms and AI shopping assistants. Experience conducting keyword research is a plus.
• Strategy Execution: Align deliverables with category/shopper research, e-commerce best practices, and brand guidelines.
• Collaboration: Work closely with designers, copywriters, and account teams to deliver seamless, high-quality content across multiple retailers.
• Research & Analytics: Utilize industry trends, competitive analysis, and performance metrics to inform content strategies and ensure best practices.
• Project Management: Manage timelines and milestones across multiple projects while ensuring consistent quality and meeting deadlines.

Project Coordinator

Associate Project Manager

Manager, Client Operations

Technical Account Manager – CDP, MarTech

Associate Account Director, Commerce

Manager, Talent Acquisition

Senior Fullstack Software Engineer

Manager, Organic Social

Associate Director, Digital Marketing Analytics

Senior Project Manager

Senior Project Manager

Program Manager

Account Director

Content Strategist