Coupa Software

Senior Manager, Talent Acquisition – Services & Engineering

Coupa Software

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

Senior

Tech Stack

Go

About the role

  • Lead the talent acquisition strategy for Coupa’s technical and post-sales delivery teams across North America and LATAM.
  • Act as a strategic partner to both the Engineering leadership and the Customer Success ecosystem.
  • Manage a team of specialized recruiters to drive high-performance, data-driven hiring processes.
  • Oversee the end-to-end recruitment lifecycle for senior/principal engineers and R&D talent.
  • Drive the end-to-end hiring process from sourcing to onboarding, ensuring a high-touch, best-in-class candidate experience.
  • Utilize data-driven insights from GEM CRM and LeverATS systems to measure team performance and inform executive decision-making.

Requirements

  • 8+ years of full-cycle recruitment experience in the software/tech industry, with specific expertise in Customer Success and Engineering roles and 5+ years in a leadership or managerial role.
  • Deep understanding of Customer Success or Go-to-Market (GTM) roles combined with experience recruiting for software engineering skillsets.
  • Proven ability to map talent strategies to business goals and influence senior executive stakeholders.
  • Expertise in Applicant Tracking Systems (Gem CRM/ Lever ATS preferred) and sourcing tools like Gem CRM AI Sourcing, Linkedin etc.
  • Strong ability to use analytics and data to drive hiring decisions and optimize time-to-fill and quality of hire.
Benefits
  • Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
  • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
  • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
full-cycle recruitmentdata-driven hiringtalent acquisition strategycustomer success recruitmentengineering recruitmentanalytics in hiringsourcing strategiesinfluencing stakeholdersoptimizing time-to-fillquality of hire
Soft Skills
leadershipstrategic partnershipteam managementcommunicationdata-driven decision makinghigh-performance mindsetcandidate experience focuscollaborationinfluencingproblem-solving