Coupa Software

Senior Lead UX Designer

Coupa Software

full-time

Posted on:

Location Type: Hybrid

Location: Foster City • California • United States

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Salary

💰 $170,000 - $220,500 per year

Job Level

Senior

About the role

  • Define the end-to-end design strategy for the Foundations pillar, including supplier onboarding, identity, profiles, navigation, and shared platform capabilities.
  • Lead the design of foundational, cross-product experiences that enable suppliers to move seamlessly across Coupa.
  • Partner closely with Product, Engineering, and Operations leaders to shape platform roadmaps, define shared requirements, and make thoughtful tradeoffs.
  • Help define how AI supports foundational supplier experiences, from guided onboarding and profile intelligence to proactive recommendations.
  • Produce high-quality flows, components, prototypes, interaction specifications, and end-to-end service experience maps.
  • Lead and collaborate on research with a global range of suppliers to understand onboarding challenges, trust signals, and cross-product friction.
  • Work closely with the Design Systems team to evolve shared patterns, components, and platform conventions.

Requirements

  • 10+ years of product design experience designing complex B2B SaaS, platform, or marketplace products, ideally in environments with multiple products, users, or integrations.
  • A proven ability to simplify complexity, demonstrated through work on foundational or high-stakes workflows such as onboarding, identity, permissions, configuration, or cross-product experiences.
  • Systems thinking, with an understanding of how data, identity, trust, and workflows move through an ecosystem over time.
  • Strong design craft, including expert-level Figma skills and experience contributing to mature design systems and shared platform patterns. You lead by example and raise the bar for those around you.
  • Clear communication and influence, with the ability to align cross-functional partners, tell compelling product stories, and collaborate closely with engineering on scalable solutions and tradeoffs.
  • Builder mindset: You are proactive and take initiative, work independently, and thrive in environments with ambiguity, ownership, and high standards.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designB2B SaaSplatform designmarketplace productsonboarding workflowsidentity managementpermissions configurationFigmadesign systemsinteraction specifications
Soft Skills
systems thinkingclear communicationinfluencecollaborationproactive mindsetinitiativeindependenceadaptabilityhigh standardsproblem-solving