Coupa Software

Senior Solution Manager

Coupa Software

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Job Level

Senior

About the role

  • Lead professional services projects for global enterprises, acting as the Solution Manager and design authority to ensure continuity across platform functions and solution architects.
  • Own the overall implementation design, promoting industry and technology best practices while driving key decisions, project artifacts, and progress.
  • Partner with Engagement Managers and project managers to provide design leadership, accountability, and a strong customer success presence.
  • Build and maintain strong relationships with customer stakeholders, guiding discussions toward strategic business needs rather than basic features.
  • Develop, coach, and mentor consulting talent, continuously deepening Coupa and source-to-pay expertise across the full lifecycle.
  • Collaborate with product management and documentation teams, follow the Coupa implementation methodology, and work effectively both independently and in team environments, on- and off-site.

Requirements

  • Proven experience managing professional services teams or leading consulting projects, with 7+ years in a consultative, project-oriented environment.
  • Strong background in Coupa products and source-to-pay, with prior senior consulting experience in competing platforms (e.g., Ariba, Ivalua, Jaggaer, GEP).
  • Demonstrated ability to succeed in a fast-paced environment with a strong team-first mindset and focus on customer success.
  • Solid understanding of project management principles supporting software implementations and business transformations.
  • Exceptional problem-solving skills, including simplifying complex business challenges, applying decision frameworks, and guiding teams to effective solutions.
  • Excellent client management, communication, and facilitation skills, including delivering software demonstrations, building workshop plans, and leading workshops to successful outcomes.
Benefits
  • Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
  • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
  • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Coupasource-to-payproject managementsoftware implementationbusiness transformationconsultingproblem-solvingdecision frameworkssoftware demonstrationsworkshop facilitation
Soft Skills
leadershipcustomer successcommunicationcollaborationmentoringrelationship buildingaccountabilityteamworkstrategic thinkingfacilitation