Coupa Software

Partner Account Manager

Coupa Software

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Develop and maintain strong, long-lasting relationships with a portfolio of ISV partners.
  • Serve as the primary point of contact for assigned partners, addressing their needs and ensuring their satisfaction with the Coupa App Marketplace program.
  • Build and nurture key partner relationships and strategic collaborators to amplify category definition, brand awareness, and customer acquisition.
  • Identify opportunities for partner growth and expansion within the App Marketplace.
  • Collaborate with partners to define and execute joint business plans and GTM strategies to drive adoption and revenue growth.
  • Actively participate in joint sales activities and events to generate a well-qualified pipeline.
  • Track and analyze partner performance against key metrics, including application adoption, customer satisfaction, and revenue contribution.
  • Act as a liaison between partners and internal Coupa teams (e.g., Marketplace Solutions Consulting, support, product, legal) to resolve issues and ensure a seamless partner experience.

Requirements

  • Bachelor's degree in Business, Marketing, Computer Science, or proven experience in a related field.
  • 5+ years of experience in enterprise partner management, sales, channel sales, or business development within a SaaS or technology company.
  • Proven sales background with experience in achieving revenue targets.
  • Demonstrated experience working with ISV partners and managing an app marketplace or ecosystem.
  • Strong understanding of API integrations, cloud platforms, and enterprise software.
  • Proven ability to build and maintain strong relationships with diverse stakeholders.
  • Excellent communication, presentation, and negotiation skills.
  • Highly organized with strong project management abilities and attention to detail.
  • Ability to work independently and as part of a collaborative team in a dynamic environment.
  • Experience with PRM/CRM software (e.g., Salesforce) tools preferred.
Benefits
  • Competitive salary and benefits package.
  • Vibrant company culture with opportunities for professional development and growth.
  • Work with a talented and passionate team dedicated to partner success.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
API integrationscloud platformsenterprise softwarepartner managementsalesbusiness developmentrevenue targetsproject managementdata analysiscustomer satisfaction
Soft skills
relationship buildingcommunicationpresentationnegotiationorganizational skillsattention to detailcollaborationindependencestrategic thinkingproblem-solving