Coupa Software

Senior Business Systems Analyst – Zuora Billing, Revenue

Coupa Software

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $121,000 - $157,500 per year

Job Level

Senior

About the role

  • Serve as internal lead for Zuora implementation, partnering with the system integrator to validate solution design, best practices, and business alignment across Zuora Billing, Zuora Revenue, and integrations.
  • Manage and execute end-to-end UAT, ensuring accurate data flow from Salesforce (CPQ/Opportunities) through Zuora and into NetSuite, and facilitate knowledge transfer to internal teams.
  • Act as primary administrator and functional owner for Zuora Billing and Revenue, including configuration of products, rate plans, subscriptions, payments, invoicing, security, and user access.
  • Troubleshoot and resolve complex production issues, data discrepancies, and billing or revenue recognition support tickets.
  • Own Salesforce-to-Zuora integrations, ensuring accurate creation of subscriptions, invoicing, and contract data from quotes and opportunities.
  • Manage Zuora-to-NetSuite financial integrations, ensuring accurate synchronization of invoices, payments, and revenue entries to GL and AR, in collaboration with Salesforce and NetSuite teams.
  • Partner with Finance, Sales Ops, and Product to gather requirements, translate business needs into functional specifications, and optimize Quote-to-Cash processes through automation and process improvement.

Requirements

  • 5+ years of hands-on administration and support experience with Zuora Billing, plus 2+ years configuring and supporting Zuora Revenue (RevPro).
  • Strong understanding of the end-to-end Quote-to-Cash process, including CPQ/CRM (e.g., Salesforce) to Zuora workflows.
  • Proven ability to configure complex subscription and pricing models, including usage-based, tiered, and committed structures.
  • Solid foundation in accounting principles, with working knowledge of ASC 606 / IFRS 15 revenue recognition standards.
  • Experience with Zuora APIs, integrations, and middleware platforms (e.g., Zuora Connect, Salesforce, NetSuite, Workato).
  • Zuora Certified Administrator (or equivalent), with experience supporting Salesforce and NetSuite connectors preferred.
  • Highly analytical, detail-oriented problem solver with strong communication skills and an ownership-driven approach to system stability and stakeholder support.
Benefits
  • Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment.
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Zuora BillingZuora RevenueSalesforceNetSuiteUATAPIssubscription modelspricing modelsdata flowbilling support
Soft skills
analyticaldetail-orientedproblem solvercommunicationownership-drivencollaborationrequirements gatheringprocess improvementknowledge transferstakeholder support
Certifications
Zuora Certified Administrator