Corti

Technical Customer Success

• Own the customer journey from day one, ensuring seamless integration of our API platform
• Act as the primary point of contact, proactively troubleshoot issues
• Monitor day-to-day activity in our ticketing system
• Drive customer and partner success through discovery calls, strategic support
• Create and maintain documentation, guides, and resources that empower customers
• Promote healthy usage and identify opportunities for customers to benefit from expanded services
• Partner with GTM teams to strengthen technical relationships
• Work daily with Product, Engineering, and GTM teams to ensure customer needs translate into product evolution

Senior Customer Success Engineer, German-speaking