Own full P&L responsibility for the global partner network and deliver revenue growth through partner participation in CTM’s global programs and services
Maximise the financial contribution of the partner network through effective engagement, commercial alignment, and integration with CTM’s broader business objectives
Define and execute the long-term vision for CTM’s partner network as a global growth platform
Build credibility with multinational clients through a strong partner footprint and consistent delivery
Establish structured governance, KPIs, and performance reporting across all partners
Build senior-level relationships with partner agency leaders across all regions and strengthen partner alignment with CTM’s global programs, platforms, and initiatives
Ensure the partner network provides strong coverage, high performance, and alignment with CTM’s global strategy
Broaden adoption of CTM’s global offerings and solutions across the partner network and enable joint sales pursuits with partners to acquire and grow multinational business
Develop strategic partnerships that enhance CTM’s global coverage and client offering
Lead a global partner engagement team, set clear expectations and performance goals, and work cross-functionally with Sales, Account Management, Supplier Relations, Technology, Marketing, and Finance
Represent CTM externally with clients, suppliers, partners, and industry associations
Set direction, deliver results, grow people and build culture within the team in line with CTM Leadership Capability Framework
Requirements
15+ years senior leadership in global corporate travel
Direct experience managing large-scale agency or partner networks
Proven record of delivering commercial growth and financial performance (P&L ownership)
Culturally fluent with experience across multiple geographies
Exceptional strategic, financial and leadership capability
Strong supplier and client negotiation skills, with a track record of driving compliance and adoption
Data-driven, commercially focused, and highly collaborative
Willingness to travel extensively
Professional, collaborative & supportive interaction with employees, clients, suppliers or vendors
Ability to work independently as well as part of a team
Appropriate and professional written and verbal communication
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
Creative and analytical thinking with strong problem-solving and consultative skills
Demonstrates calm under pressure – is a proactive contributor and eager to learn
Proficiency in Microsoft Office Suite
Ability to do basic math
Ability to read and interpret information
Attention to detail
Regular and reliable attendance
Experience leading teams, setting expectations, managing performance, and implementing development plans
Benefits
Competitive and comprehensive benefits programs tailored to each part of the globe our people work in
Walking and fitness challenges
Volunteer experiences
Flexible work environments
Generous leave programs
Retirement plan options
Company Paid Basic Life & AD&D Insurance
Company Paid Short-Term Disability
Voluntary Long-Term Disability Insurance
Robust Wellness Program with incentives available to save money on your medical insurance premiums
leadership capabilitycollaborationcultural fluencycommunication skillsability to work independentlyattention to detailcreativityanalytical thinkingcalm under pressureability to prioritize