Corporate Travel Management (CTM) Group

Operations Meeting Planner

Corporate Travel Management (CTM) Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $50,000 - $65,000 per year

About the role

  • Program management from concept to completion; to include meeting and striving to exceed program goals, and objectives, contracting with suppliers, creating cost estimates for budget purposes, program execution and reconciliation.
  • Lead discovery calls to engage customer and learn about the meeting needs focusing on the goals and objectives of the program.
  • Include all internal stakeholders.
  • Make destination recommendations; submit eRFP’s through meeting tool for a diverse group of customers with consideration of the program goals, objectives, budget, and space requirements.
  • Produce accurate documents/reports for clients and vendors in conjunction with account needs.
  • Conduct effective vendor negotiations and contract execution to include terms, due dates, cost savings and concessions for hotel/venue, ground transportation, DMC, audio-visual production, food & beverage, optional activities, and other suppliers contributing to the success of the program.
  • Facilitate contract execution between the parties in a timely manner.
  • Provide meeting owner/requester a summary of all terms, due dates, total costs, and deposits to meet and exceed program timelines and deadlines.
  • Record accurate budget, cost, savings, and contract execution in meeting tool or applicable technology.
  • Provide exceptional service and manage the relationship with the meeting owner.
  • Proactively offer professional recommendations to the client based on industry knowledge and expertise.
  • Secure repeat business.
  • Demonstrate a collaborative work style by using a consultative approach with clients, and peers, to quickly assess information, anticipate issues and outcomes, and make effective recommendations including ability to draw clear conclusions.
  • Escalate to leadership for guidance when necessary.

Requirements

  • High School diploma or equivalent is required.
  • Minimum of 3 years of meeting planning experience is required.
  • Sabre GDS experience is required.
  • Cvent experience strongly preferred.
  • Exceptional Customer Service skills.
Benefits
  • Company Paid Basic Life & AD&D Insurance
  • Company Paid Short-Term Disability
  • Voluntary Long-Term Disability Insurance
  • Robust Wellness Program with incentives available to save money on your medical insurance premiums.
  • Supplemental Life; Accident; Cancer; Critical Illness; Identity Theft Protection and Legal Coverage
  • Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan.
  • Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan.
  • Flexible Spending Accounts
  • Dependent Care Savings Account.
  • Dental Insurance Plan
  • Vision Insurance Plan
  • 9 Company Paid Holidays including the day after Thanksgiving.
  • Generous paid time off programs for vacation and sick days
  • Employee Assistance Plan with access to Talk Space Therapy
  • Family Medical Leave
  • Paid Parental Leave (4 weeks)
  • Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
  • Bereavement Leave
  • 401(k) Retirement Plan with a generous match per pay period
  • Student Loan Payment Match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementbudgetingvendor negotiationscontract executioncost estimationmeeting planningdocument productionreporting
Soft Skills
customer servicecollaborative work styleconsultative approacheffective recommendationsrelationship management