Implementation Manager
Cornerstone Capital Bank
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Oversee all aspects of projects and post-project implementation support
- Accountable for delivering small to large-scale projects through the full lifecycle, from requirements to deployment/completion using appropriate analytical and project management tools and techniques
- Responsible for setting deadlines, assigning duties, monitoring and summarizing progress of projects
- Lead and direct the work of others
- Utilize a wide degree of creativity and latitude to support diverse project/implementation set of deliverables
- Collaborate with leadership to plan, execute, and accomplish goals
- Work cross-functionally and at all levels of the organization to execute projects on-time and within budget
- Ensure post-implementation support and adoption is maintained for overall success
- Lead small to large-scale project teams through the full project lifecycle
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Manage multiple priorities and provide work direction for small to large-scale project teams
- Develop and maintain strategic partnerships with senior business unit management, business partners, project sponsors
- Participate in change management and process improvement initiatives
- Develop a detailed project plan to monitor and track progress
- Create and maintain comprehensive project documentation
- Manage changes to project scope, schedule, and costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors.
Requirements
- Bachelor's Degree in a business or related field
- 15 years of Project Management experience, preferably in delivering Technology solutions to business units
- Prefer 10 years in the Mortgage Industry such as Closing, Compliance, and/or Origination
- Proven work experience in project/implementation management
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
- Business analysis and documentation skills, including demonstrated use of common business analysis tools and techniques
- Prefer strong computer skills with tools like MS Visio and Atlassian's JIRA and Confluence products
- Demonstrate ability to effectively present statuses, challenges, and recommended solutions
- Demonstrate ability to engage and manage multiple project initiatives simultaneously
- Strong computer skills with Microsoft Office Suite
- Must have proficiency in Microsoft Word, Excel, Outlook, and Internet Explorer.
Benefits
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbusiness analysisrisk managementproject documentationchange managementprocess improvementanalytical toolsproject lifecycle managementscope managementperformance measurement
Soft Skills
leadershipcommunicationorganizational skillsmultitaskingcreativitycollaborationclient-facing skillsattention to detailproblem-solvingrelationship management