CoreSphere, LLC

Salesforce Analyst

• Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle.
• Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements Documents.
• Evaluate existing workflows, identify inefficiencies, and recommend optimizations to enhance business performance.
• Participate in Agile ceremonies, including daily Scrums, Sprint planning, Sprint reviews, and retrospectives.
• Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables.
• Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes.
• Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions.
• Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively.
• Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.

Sr. Salesforce Business Analyst