CoreSphere, LLC

ServiceNow

• Serve as the ServiceNow Developer supporting an existing ServiceNow FedRAMP certified hosted solution for a large US Federal agency
• Supporting agile O&M development activities using best practices including collaborating with Lead Developer, Business Process Consultants (BPCs) and other Subject Matter Experts (SMEs)
• Reviewing, and/or contributing to with solution roadmaps, backlogs, release plans, requirements validation, user story grooming, user stories documentation, bug fix analysis/resolution, enhancements, estimations, development, documenting, configuring applications, developing designs and prototypes, developing demos, unit testing, System Testing, Integration Testing, Performance Testing, and User Acceptance Testing (UAT), training, managing deployments, and supporting post-production activities of ServiceNow solutions
• Supporting any new solutions that are deployed to the Production environment and coordinating periodic refreshes of sub-prod environments from Production

ServiceNow Developer

Project Manager

• Serve as the primary point of contact with the Government’s Contracting Officer (CO) and Contracting Officer’s Representative (COR), with authority to act in all project matters.
• Ensure compliance with contract terms, deliverable schedules, and federal acquisition requirements, including status reporting, invoicing, and documentation standards.
• Provide and maintain all project documentation (plans, reports, architecture, workflows, SOPs, and training materials) in the required formats and catalog them into designated repositories.
• Coordinate and oversee all phases of testing (Developer Testing, System Integration Testing, User Acceptance Testing, and Security Testing), ensuring readiness for Authority to Operate (ATO), and be directly accountable for managing schedules, stakeholder participation, issue resolution, and compliance with federal testing standards.
• Own and drive strategic client engagements leveraging structured program governance process and measurable program performance indicators.
• Manage multiple projects and oversee multiple streams of work/projects.
• Understand existing technical and political landscape and drive discussions to create a win-win scenario.
• Collaborate and work with cross-functional business and IT teams for solution design and implementation of new capabilities.
• Manage remote delivery teams including offshore resources.
• Mentor and coach delivery team for best practice implementation using collaborative discussions.
• Effectively operate with multiple stakeholders and constituencies.
• Serve as Salesforce champion for projects within the client environment for allocated account(s).
• Participate in Salesforce practice development by championing engagement processes, solutions designs, and practice areas.
• Engage with client key stakeholders and enable collaborative communication model for proactive risk mitigation and value articulation.
• Effectively engage and communicate with senior executives both within client organizations and persistent executive team.
• Create and present professional business presentations as part of ongoing client engagement and other practice needs.

Senior Project Manager – Salesforce

Data Engineer

• Working with customers to develop functional data requirements and technical data transformation plans
• Demonstrate ability to learn and research advanced data technologies and concepts, learning new skills and software as necessary
• Assess all risks and offer mitigation strategies, communicating impacts to project across multiple channels
• Creating data migration logs to document results of data transformations and migrations
• Ensure projects are on time
• Participate internal and external meetings

Data Migration Specialist

• Work with customers to develop functional data requirements and technical data transformation plans
• Demonstrate ability to learn and research advanced data technologies and concepts and learn new skills/software as necessary
• Assess all risks and offer mitigation strategies, communicating impacts to project across multiple channels
• Create data migration logs to document results of data transformations and migrations
• Ensure projects are on time and participate in internal and external meetings
• Collaborate with diverse internal and external teams and interact with clients professionally
• Perform tasks across the full life cycle of the software development environment and demonstrate progressive leadership

Salesforce Developer

• Leverage Salesforce Public Sector (PSS) foundation (Formerly Vlocity) configuration and/or customization to build and deliver Salesforce solutions that meet business requirements.
• Strong foundation in the underlying Salesforce Public Sector (PSS) data model and keeping with a ‘Salesforce Public Sector First’ approach in mind.
• Create workflows of varying complexity leveraging the Salesforce Public Sector (Vlocity) data model & OmniStudio Components i.e. OmniScript, FelxCard. Data Mapper, Intgration Procedure, Business Rules Engine etc.
• Understand and use Standard Components/Templates/Objects available with PSS/Omni Studio to meet business requirements and minimize the use of custom components.
• Develops custom applications and performs testing using Salesforce Apex and Lightning Components.
• Writes, tests, analyzes and implements high-quality code according to specifications.
• Follows Salesforce best practices and guidelines in implementing solutions, without creating technical debt and maintaining security in the application.
• Builds client trust and respect, establishes client relationships, and develops a rapport with clients.
• Research stays up to date with Salesforce technologies and communicates trends and future needs from a business perspective.
• Strong proven experience at using Salesforce declarative tools – Lightning Flows, Converting Process Builders, Workflows/rules to Flows, Validation rules, Approval processes, Case Management, formula fields, email services APIs.

Senior Salesforce Developer

Salesforce Analyst

• The Senior Salesforce Business Analyst is a critical contributor to the successful delivery of Salesforce initiatives within complex, enterprise-level environments, with a focus on Salesforce Public Sector Solutions (PSS). This role requires exceptional skills in communication, requirements analysis, and stakeholder collaboration to uncover business challenges, assess operations, and design innovative, scalable solutions. Acting as the bridge between business and technical teams, you will translate organizational needs into actionable system capabilities, ensuring alignment with best practices in Salesforce Public Sector Solutions while driving process improvements, compliance, and user adoption. As a Senior BA, you will lead requirements workshops, create detailed documentation, and collaborate with architects, developers, testers, and project managers to deliver high-quality solutions. You will take ownership of implementation activities, from demos and user acceptance testing (UAT) to training and change management, ensuring stakeholders are informed and engaged throughout the project lifecycle. This position demands a proactive, detail-oriented professional who thrives in dynamic environments, consistently driving excellence and measurable results across Salesforce projects. Responsibilities: Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle. Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements. Evaluate existing workflows as-is , identify inefficiencies, and recommend optimizations to enhance business performance. Participate in Agile ceremonies, including daily Scrums, Sprint planning, Sprint reviews, and retrospectives. Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables. Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes. Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions. Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively. Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.

Senior Salesforce Business Analyst

• Implement and manage Continuous Integration/Continuous Delivery (CI/CD) environments and tools. Solutioning, Designing and developing business application functionality. Perform fit-gap analysis mapping business requirements to Salesforce best practices, capabilities, features. Declarative solutioning using Salesforce cloud offering (Service, Sales, and Community)/ AppExchange. Utilize best practices to perform operational support, enhancements, and bug fixes as needed to the Salesforce.com platform. Support application solution by working with the Development Team. Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance. Design and development of API integrations with external business systems. Assess all risks and offer mitigation strategies, communicating impacts to project across multiple channels. Being able to work independently with minimal supervision.

Sales

• Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle.
• Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements Documents.
• Evaluate existing workflows, identify inefficiencies, and recommend optimizations to enhance business performance.
• Participate in Agile ceremonies, including daily Scrums, Sprint planning, Sprint reviews, and retrospectives.
• Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables.
• Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes.
• Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions.
• Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively.
• Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.
• Review RFPs for alignment with product capabilities and company strategy.
• Write compelling, accurate, and compliant proposal responses tailored to customer needs.
• Prepare demo environments with realistic data and configurations reflecting customer requirements.
• Develop demo scripts and outlines based on proposals and client priorities.
• Deliver engaging, professional demos to prospective customers (virtually or in person).
• Collaborate with business development and product teams to ensure proposals and demos reflect the latest product features, company positioning, and branding.

Senior Salesforce Business Consultant

• Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle.
• Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements Documents.
• Evaluate existing workflows, identify inefficiencies, and recommend optimizations to enhance business performance.
• Participate in Agile ceremonies, including daily Scrums, Sprint planning, Sprint reviews, and retrospectives.
• Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables.
• Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes.
• Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions.
• Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively.
• Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.

ServiceNow Developer

Senior Project Manager – Salesforce

Data Migration Specialist

Data Migration Specialist

Senior Salesforce Developer

Senior Salesforce Business Analyst

Salesforce Developer

Senior Salesforce Business Consultant

Sr. Salesforce Business Analyst