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About the role
- The EUC Engineer will be responsible for delivering high-quality technical end-user device solutions to Core’s Managed Services customers.
- Reporting to the EUC Manager, this role provides strong expertise in End User Computing (EUC) within the technical team.
- The primary focus is to onboard and support cloud and hybrid deployments for Core’s managed service customers using Microsoft Modern Workplace technologies, particularly via Endpoint Manager (Intune, SCCM, and Autopilot).
- The role emphasizes delivering long-term, scalable solutions rather than temporary workarounds, with thorough documentation and well-maintained processes forming a key part of responsibilities.
- The EUC Engineer also serves as a vital link between support engineers and senior technical architects.
Requirements
- Strong technical experience in the cloud services sector.
- Excellent communication skills.
- Demonstrated ability to collaborate and analyse in order to improve end-user technology environments.
- Expertise in Microsoft technologies, including Windows 10 and 11, Endpoint Manager (Intune, ConfigMgr, Autopilot), Microsoft Azure/Azure AD, and Microsoft 365.
- Experience with device management for Apple (iOS/macOS) and Android.
- Deep understanding of Windows desktop client management.
- Familiarity with Microsoft security products (a plus).
- Proficiency in PowerShell scripting and automation.
- Basic understanding of networking technologies and principles.
- Ability to multitask and perform well under pressure.
- Strong time management and problem-solving skills.
- At least 3 years’ experience in a 3rd line or equivalent technical support role.
- Experience in Incident, Problem, and Change Management in a complex environment.
- Microsoft certifications or willingness to obtain: MS-102, MD-102, AZ-104, SC-900, AZ-140.
Benefits
- Work from home contract
- Appropriate, modern technology to support the fulfilment of your role
- Significant focus on Learning + Development
- Two paid leave days per year to volunteer for causes that resonate with Core's values, such as charitable efforts, environmental initiatives, and supporting the next generation in tech.
- English classes with native speakers
- Multisport card
- Private healthcare
- Death in Service Life Assurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud servicesMicrosoft technologiesWindows 10Windows 11Endpoint ManagerIntuneSCCMAutopilotPowerShell scriptingdevice management
Soft Skills
communication skillscollaborationanalytical skillsmultitaskingtime managementproblem-solvingability to work under pressure
Certifications
MS-102MD-102AZ-104SC-900AZ-140