IT Platform Engineer
Core Specialty Insurance Holdings, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Ohio • Texas • United States
Visit company websiteExplore more
About the role
- Act as the primary point of contact and technical owner for assigned business-critical applications, including day-to-day operational support, troubleshooting, and lifecycle management
- Administer, support, and optimize Microsoft Azure infrastructure and services, including virtual machines, storage, networking, identity, and security components
- Collaborate with application vendors and internal stakeholders to resolve incidents, implement enhancements, and plan upgrades or migrations
- Provide Tier 2 / Tier 3 technical support and serve as an escalation point for complex application and platform issues
- Monitor system health, availability, and performance; proactively identify risks and recommend improvements
- Participate in change management processes, including documenting changes, following established runbooks, and ensuring repeatable and auditable procedures
- Maintain accurate and up-to-date documentation, including system diagrams, application ownership, SOPs, and recovery procedures
- Support security, compliance, backup, and disaster recovery requirements for assigned platforms and applications
- Work closely with other platform engineers, DBAs, and infrastructure teams to ensure integrated and reliable solutions
Requirements
- Bachelor’s degree from a four-year college or university preferred; or equivalent combination of education and relevant work experience
- 4+ years of hands-on experience supporting Windows-based infrastructure and enterprise applications
- Strong hands-on experience with Microsoft Azure and AWS, including core IaaS and PaaS services
- Advanced knowledge of Windows Server operating systems and associated services (Active Directory, DNS, Group Policy, IIS, etc.)
- Experience supporting enterprise applications in production environments, including vendor-managed and internally hosted solutions
- Solid understanding of networking concepts, security principles, and identity management in hybrid and cloud environments
- Ability to analyze complex technical issues, identify root causes, and implement sustainable solutions
- Relevant certifications (e.g., Microsoft Azure Administrator, Azure Solutions Architect, MCSA/MCSE, or similar) are beneficial but not required
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
Benefits
- medical, dental, vision, and life insurances
- short and long-term disability
- a Company-match of 100% of a 6% contribution 401(k) plan
- an Employee Assistance Plan
- Health Savings Account
- Flexible Spending Account
- Health Reimbursement Account
- wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft AzureAWSWindows ServerActive DirectoryDNSGroup PolicyIISnetworking conceptssecurity principlesidentity management
Soft Skills
troubleshootingproblem analysiscommunicationcollaborationdocumentationchange managementrisk identificationtechnical supportoperational supportsolution implementation
Certifications
Microsoft Azure AdministratorAzure Solutions ArchitectMCSAMCSE