Cordys Analytics

Operations

• Contribute to a practical management system for a rapidly growing healthcare operation.
• Mapping the end-to-end Holter Operations process, from intake and analysis to QC, reporting and customer delivery.
• Expanding and improving our capacity planning model, linking forecast demand to available analysis and QC capacity.
• Translating Holter volumes into required productive analyst and QC hours.
• Defining and refining operational KPIs.
• Developing and improving the operational scorecard in Excel, Google Sheets or Power BI.
• Creating KPI passports containing clear KPI definitions, formulas, data sources, owners and performance thresholds.
• Analysing forecast accuracy, productivity, trainee ramp-up and seasonal effects such as holidays and examination periods.
• Designing a simple recruitment and capacity pipeline for student ECG analysts, from candidate sourcing to independent productive capacity.
• Translating operational data into practical management decisions: where capacity shortages will occur, which actions are required, and when they should be taken.

Internship – Holter Operations Management System