CORA Group

Implementation Specialist

• Reporting to the Professional Services Manager
• Assist external clients in the implementation of Jonas Construction Software
• Build and maintain Client relationships through listening and customer focus skills
• Consult with clients, review and understand their current work process
• Be able to work with our client to amend their current processes to best fit our software
• Facilitate the preparation of any software customization specifications and follow up to ensure client acceptance
• Work with clients to deliver implementation on time
• Discuss requirements and explain functionality to both technical and non-technical individuals or groups

Implementation Specialist 2