Copart

Manager

• Responsible for overall Planning, Organizing, leading, and controlling (P-O-L-C) functions of the facility
• Manage all aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards
• Create a customer first environment for internal and external customers by offering unique and innovative solutions that meet customer needs while maintaining company standards for policy, quality, and service
• Partners with HR to attract, recruit, develop and retain a diverse, high performing team
• Train and develop staff to meet company guidelines and expectations
• Ensure there is continual, positive communication and feedback with staff in addition to all annual Continuous Improvement Summaries (CIS -- Reviews) delivered timely
• Manages team through an innovative, creative, inspirational leadership style
• Ability to hold staff consistently accountable with unbiased fairness to help drive performance
• Create a highly engaged team environment which drives execution, innovation, productivity, and future leaders
• Holds self to a high level of integrity in all interactions and decision making
• Proactively manages performance of managers and staff to address all opportunities quickly, and to redirect or take appropriate action if applicable
• Manages the day-to-day operations of the facility including, but not limited to becoming a Subject Matter Expert (SME) in all process areas both in the office and with outside yard jobs and tasks
• Responsible for recruiting and maintaining appropriate number of sub-haulers to manage the logistical requirements of running a Copart facility properly and effectively
• Must remain within allowable compliance guidelines for any System Quality Reviews, Field Quality Reviews, and Equipment and Safety Reviews
• Must immediately raise any concerns that could negatively impact the facility, the employees, or customers up to the Regional Manager
• Set goals and ensures that each employee is leveraging the tools provided to them to achieve continual success
• Ensure your locations are compliant with laws and regulations to include county, state, EPA, OSHA, and Department of Motor Vehicle regulations
• Disseminate pertinent knowledge throughout location to all employees to ensure transparency and clarity on company goals and initiatives
• Responsible for customer relationships (buyers, sellers, and internal customers)
• Identifying knowledge and skill gaps amongst your team and ensure there are remedies for said gaps
• Brand ambassador of the company's mission, vision, values, and culture
• Ability to communicate to all levels of leadership throughout the organization with tact and professionalism both written and verbal.

General Manager

People Operations

• Supporting initiatives that enhance the employee experience at every stage of the teammate journey.
• Helping to create a vibrant and engaging workplace culture where colleagues feel valued and recognised.
• Coordinating engagement activities, celebrations and awareness events throughout the year.
• Managing and promoting employee initiatives through blogs, internal communications and engagement platforms.
• Supporting our Teammate Voice Forum and wellbeing initiatives, including Mental Health First Aiders.
• Assisting with the management and promotion of our Copart Rewards platform and employee benefits.
• Producing reports, presentations and insights using HR systems and Excel.
• Supporting with department administration as required.
• Collaborating with teams across the business to support culture, engagement and People Team projects.

General Manager

People Experience Coordinator