COPAG - Cartamundi Entertainment

Inside Sales

• Conduct proactive outbound sales by phone to inactive B2B clients (reactivation of inactive customers).
• Conduct follow-up on orders and proposals.
• Monitor the order journey from invoicing through delivery.
• Maintain a close, consultative relationship with B2B clients.
• Ensure execution of commercial sales targets.
• Keep the sales pipeline organized and up to date.

Social Media Manager

• Plan and monitor social media campaigns and content in partnership with agencies and internal teams
• Manage the editorial calendar, ensuring deadlines, owners and alignment among stakeholders
• Document projects and keep processes organized
• Provide event coverage and capture content for social media channels
• Script, record and participate in videos, including short-form videos for social media
• Edit simple content using tools such as CapCut for social media
• Interface with agencies, validating strategy, deliverables, timelines and reports
• Perform administrative and logistical tasks, including requesting samples, assembling and sending kits, and managing payment requests
• Work autonomously and responsibly, executing tasks end-to-end

Social Media Analyst

Account Executive

• Execute the commercial strategies defined for the non-traditional channel, ensuring alignment with company guidelines.
• Manage and develop the client portfolio, strengthening relationships and business opportunities.
• Monitor commercial targets and performance indicators for the accounts served.
• Plan and oversee store replenishment, ensuring product availability during launch periods.
• Develop the portfolio in the stores served, expanding product mix presence and sales opportunities.
• Identify opportunities to expand the channel, including prospecting new customers.

Mid-level Sales Executive

Ecommerce

• Act as the functional leader of the operations team, distributing workload and prioritizing requests.
• Ensure a stable, smooth operation aligned with contracted SLAs, meeting product launch dates.
• Hold final responsibility for management of operational and preventative inventory.
• Manage the full lifecycle of projects for new developments and/or enhancements.
• Represent the operations team in interactions with Logistics, IT and external partners.
• Establish governance for processes.
• Reduce operational losses, discrepancies and rework.
• Maintain inventory availability and predictability to supply all sales channels.
• Simultaneously manage multiple fulfillment flows: Selia, Correios, Amazon, VTEX and Sales Representatives.
• Organize and prioritize a large backlog involving multiple suppliers.

E-commerce Coordinator

Analyst

• Direct support to Design Coordination in organizing briefs, meetings, and prioritizing requests.
• Creation of layouts and graphic assets following the company's brand guidelines.
• Technical finalization of files for printing and graphic production.
• Support for internal clients within the Design/Creative area, ensuring alignment and quality in deliveries.
• Monitoring and responding to strategic and operational emails.
• Shadowing a senior designer for technical and strategic development.
• Managing tasks and schedules via the Monday platform.
• Use of AI tools to optimize workflows and productivity.
• Organizing and maintaining files, visual references, and creative support materials.
• Active participation in briefing meetings and campaign rollouts.
• Collaboration with other departments (marketing, product, commercial/sales) to ensure visual and strategic consistency.
• Contributing creative ideas and visual solutions in multidisciplinary projects.

Inside Sales

Social Media Analyst

Mid-level Sales Executive

E-commerce Coordinator

Creation Analyst – Junior