CoorsTek, Inc.

Engineer

• Lead cross functional teams to execute complex projects that have a substantial impact on business operations, utilizing structured problem-solving methodologies.
• Track project status and results, providing reports to stakeholders.
• Identify process improvement opportunities, builds business cases, and launches project teams using good project management to oversee team activities.
• Enable multi-site alignment and standardization to improve process control.
• Drive root cause analyses and resolution of critical issues following structured problem solving.
• Remove and elevate project barriers; develop and implement recovery plans for off-schedule and unanticipated eventualities, supporting business continuity and project success.
• Apply knowledge of statistical analysis, project management, Lean Six Sigma, quality, and basic financial principles to assigned projects.
• Design, collects, compiles and analyzes data for experimentation during process improvement projects.
• Interface with customers as required to support the Commercial Organization, ensuring alignment with client needs and expectations.

Senior Global Process Engineer

Account Manager

• Responsible for driving profitable growth of CoorsTek advanced ceramic components in Oil & Gas market through customer win-backs, new customer acquisition, and application expansion.
• Own commercial outcomes and operate within a structured execution model supported by dedicated technical leadership, product management, and internal commercial connectors.
• Provide excellent customer service and technical assistance.
• Revenue growth and margin expansion within the Energy Oil & Gas segment.
• Recovery of targeted lost or dormant customer accounts.
• Identify, develop and maintain business growth opportunities with customers in Energy Oil & Gas segment.
• Build and maintain strong relationships with new and existing key customer contacts.
• Develop short and long-term commercial opportunity pipeline for new and existing markets and accounts.
• Lead customer engagement and account strategy across Oil and Gas operators, OEMs, and service companies.
• Serve as the primary commercial interface with customers at the program, sourcing, and executive decision level.
• Develop and execute structured win-back strategies with clear milestones and success criteria.
• Acts as liaison between development, engineering, production, planning, shipping, accounting, sales, distributors, and customers to effectively manage customer needs.

Account Manager – Energy, Oil & Gas

Manager

• Responsible for managing and representing the Global Quality interface efforts for key Semiconductor customer accounts by assuring compliance to requirements and enhancing relationships through supporting continuous improvement initiatives.
• Acts as a vital link between customer and internal quality stakeholders, facilitating communications and alignment on key initiatives.
• Assist with data collection, DOE test development, material tracking, design review submissions, etc. for all equipment, part, and powder qualifications
• Serve as the single point of contact for key customers (Key Accounts) for; Setting Quality Goals & Objectives: Scorecard management from a corporate perspective
• Consolidate all report card scores and comments into a single file that contains trends and charts for presentation and analysis
• Develop a summary of Key Quality Metric performance
• Coordinate all the separate factory scorecards into a single corporate scorecard
• Coordinate with factories to help them develop trend, Pareto, and corrective action plans for underperforming metrics and present to the customer during external QBRs
• Manage and coordinate response to non-conformance events impacting specific key customers: Coordinate preventive and corrective actions
• Develop and drive structured problem solving / post-mortem activities
• Monitor customer satisfaction, ensure customer quality requirements, and share lessons learned with the rest of the team
• Communicate solutions across Global Quality and with cross-functional organizations
• Provide Contract support and facilitation related to global customer specific Quality, Engineering and other business process requirements.
• Establish a thorough understanding of customer requirements and communicate/educate the requirements through the enterprise
• Formulates techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
• Process Control Systems (PCS): Work with customer IT and CoorsTek IT on Electronic Data Interchange (EDI) projects
• Coordinate with Global Quality to participate in the monthly PCS reviews at each factory. Help standardize the process, collate information, and develop external reports for customers.
• Failure Analysis (FA): Monthly reporting of FA performance and backlog
• Review open actions with pertinent individuals to foster task completion

Senior Global Process Engineer

Account Manager – Energy, Oil & Gas

Customer Quality Manager