Coopers Group AG

IT Support Specialist

Coopers Group AG

contract

Posted on:

Location Type: Remote

Location: Switzerland

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About the role

  • Provide professional walk-in IT support on-site and assist employees
  • Provide remote support, especially for employees working from home
  • Manage and maintain loaner devices
  • Perform tasks in warehouse and inventory management
  • Coordinate repairs and ensure defective devices are restored to working order promptly
  • Assist new employees during onboarding and ensure technical readiness

Requirements

  • Completed training or certification in IT support (e.g., ICT Supporter) or an equivalent qualification
  • Strong customer orientation and a genuine interest in providing competent user support
  • Self-driven and structured work style and the ability to share knowledge within a team
  • Experience supporting applications and networks, incident management, and IT asset administration
  • Good knowledge of current operating systems (Windows, macOS, mobile)
  • Excellent communication skills and fluent German and English
Benefits
  • Provide professional walk-in IT support on-site and assist employees
  • Provide remote support, especially for employees working from home
  • Manage and maintain loaner devices
  • Perform tasks in warehouse and inventory management
  • Coordinate repairs and ensure defective devices are restored to working order promptly
  • Assist new employees during onboarding and ensure technical readiness
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT supportincident managementIT asset administrationoperating systemsWindowsmacOSmobile supportwarehouse managementinventory management
Soft Skills
customer orientationuser supportself-drivenstructured work styleknowledge sharingcommunication skills
Certifications
ICT Supporter