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Program Manager – Operations Support

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full-time

Posted on:

Location Type: Office

Location: Lancaster • Pennsylvania • United States

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About the role

  • Leads new business implementations and drives operational continuity across multiple sites
  • Provides direction under the guidance of a Senior Team member
  • Partners with Engineering to develop detailed process flows and layout plans
  • Leads performance improvement initiatives and crisis management support
  • Manages UAT and volume stress testing
  • Actively leads engagement in DQP sessions and cross-functional planning forums
  • Complies with corporate and site-specific policies

Requirements

  • Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience)
  • 4 - 6 years of experience in operations, logistics, or program management
  • Demonstrated ability to design and implement process engineering solutions, drive operational enablement, and oversee complex system testing
  • Analytical and problem-solving skills, with the ability to translate data into actionable strategies
  • Skilled at managing multiple priorities across concurrent, enterprise-level projects while ensuring delivery on time and within budget
  • Skilled leadership, communication, and collaboration skills, with experience guiding cross-functional teams and influencing senior stakeholders
  • Familiarity with Lean, Six Sigma, and Kaizen methodologies, with a history of applying continuous improvement practices to achieve measurable results
  • Proficient in Microsoft Office (Excel, Work, and Power Point)
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process engineeringoperational enablementsystem testingUATvolume stress testingLean methodologySix SigmaKaizendata analysisproject management
Soft Skills
analytical skillsproblem-solving skillsleadership skillscommunication skillscollaboration skillsability to manage multiple prioritiesinfluencing skillsguiding cross-functional teams