Customer Service
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full-time
Posted on:
Location Type: Office
Location: Aurora • Illinois • United States
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Salary
💰 $20 - $22 per hour
Job Level
About the role
- building rapport and trust with Clients by delivering exceptional service
- accurate and timely data entry of shipping and receiving information for single and/or multiple Customers
- accurate and timely order processing to support efficient operation of the site
- maintaining good working relationship with customers by responding to inquiries and complaints
- preparing reports concerning customer service as required
Requirements
- high school diploma or general education degree (GED)
- 1 year experience in Customer Service-related capacity
- not able to work in unregulated temperatures within the warehouse during warmer and colder months
- intermediate computer skills
- proficient with MS Office Applications
- business writing proficiency in English
- intermediate math skills to verify quantities of product, count inventory, or perform other duties
- strong attention to detail and accuracy
- ability to perform duties with minimal supervision or guidance
- ability to multi-task
Benefits
- medical, prescription, dental, vision, and life insurance
- flexible spending accounts (FSAs)
- health savings accounts (HSAs)
- short- and long-term disability coverage
- access to wellness resources
- Employee Assistance Program (EAP) services
- various paid time off programs
- paid company holidays
- participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryorder processingintermediate computer skillsbusiness writing proficiencyintermediate math skills
Soft Skills
building rapportcustomer serviceattention to detailability to multi-taskability to work with minimal supervision
Certifications
high school diplomageneral education degree (GED)