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Customer Service Agent, Admin

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full-time

Posted on:

Location Type: Office

Location: Pennsylvania • United States

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Job Level

Junior

About the role

  • Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner.
  • Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance.
  • Track and document all labels given out.
  • Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis.
  • Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins.
  • Complete computer data entry required for shipments.
  • Issue seals to loaders.
  • Verify accurate, pertinent information in order to prepare Bills of Lading (BOL’s) for all completed outbound loads.
  • Schedule LTL carriers for pickup (site specific).
  • Print work assignments for replenishment drivers.
  • Document and file all outbound related paperwork in a neat and orderly fashion.
  • Assist outbound supervisors with compiling and tracking downtime sheets as required.
  • Maintain a clean, neat, and orderly work area.
  • Ensure all seals and sensitive documents are properly secured when not in use.
  • Conduct operations in accordance with OSHA and MSDS Standard.

Requirements

  • High school diploma or GED
  • 1-3 years' experience working in inventory control or warehousing admin experience
  • Intermediate computer skills
  • Proficient in MS Office Applications
  • Strong attention to detail
  • Ability to work in unregulated temperatures
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrylabel preparationinventory controlshipping documentationBills of Lading (BOL)scheduling LTL carrierstracking downtime sheetslabel flow managementsafety compliance
Soft Skills
attention to detailorganizational skillscommunication skillsability to work in unregulated temperatures
Certifications
high school diplomaGED