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Dispatcher, Direct Operations

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full-time

Posted on:

Location Type: Office

Location: Lichtenau • Germany

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About the role

  • You plan routes efficiently
  • You monitor costs, capacity utilization and performance
  • You ensure optimal collaboration between drivers, customers and colleagues
  • You make sure our transports are handled reliably, efficiently and to the highest quality standards
  • You act as the central point of contact and promote strong, respectful cooperation
  • From onboarding new partners to analyzing the vehicle fleet – you actively shape processes and bring fresh ideas to daily operations.

Requirements

  • Commercial training in forwarding/logistics or equivalent
  • Knowledge of statutory social regulations (driving/rest/shift times)
  • Confident user of MS Office products
  • Analytical thinking as well as entrepreneurial mindset and approach
  • Customer-focused working style and the ability to work independently and economically
  • Flexibility, commitment, assertiveness and teamwork skills.
Benefits
  • Capital-forming payments (Vermögenswirksame Leistungen)
  • Company pension scheme
  • Employee discounts
  • DSV employee card with monthly net credit
  • Company bike (JobRad)
  • Long-service anniversary payments
  • Supplementary health insurance (dependent on division)
  • Computer glasses for screen work
  • Group accident insurance
  • Comprehensive onboarding with an individualized training plan
  • A great, committed and motivated team
  • Flat organizational structures and an open working atmosphere
  • A varied range of tasks with significant decision-making scope
  • A modern workplace including a transparent flexible working hours policy and option for remote work
  • Regular further training and courses
  • E-learnings
  • Talents@DSV and other personnel development programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
route planningcost monitoringcapacity utilizationperformance analysisprocess optimizationanalytical thinking
Soft Skills
collaborationcustomer-focusedindependent workingflexibilitycommitmentassertivenessteamwork
Certifications
commercial training in forwarding/logistics