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Operations Manager

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full-time

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Location Type: Office

Location: Lancaster • Pennsylvania • United States

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Job Level

SeniorLead

About the role

  • Responsible for day-to-day site Operations, supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives
  • Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management
  • Hiring and training, labor management planning, conducting performance appraisals
  • Collaborates with Human Resources
  • Delivers results by leveraging the skills of the right people at the right time
  • Plans the daily work schedule, assigns duties to appropriate warehouse staff
  • Ensures effective training is delivered to team members by qualified individuals and ensures adherence to SOPs
  • Conducts routine staff meetings to review daily/weekly work activities

Requirements

  • Must have a high school diploma or general education degree (GED)
  • Bachelor’s degree is preferred
  • 7 years’ experience working in a logistics/distribution/relevant environment
  • 5 years’ experience in a supervisory role
  • Proficient in Microsoft Office (Excel, Word, and Power Point)
  • Demonstrated proficiency in knowledge of applicable WMS systems
  • Proficiency in business communication at all levels
  • Strong attention to detail, accuracy and accomplish job tasks in a timely manner
  • Good organizational and personnel skills
  • Able to work flexible schedules, including nights and weekends, as required by the operation
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible working arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticsdistributionsupervisory experienceWMS systemsMicrosoft OfficeExcelWordPowerPoint
Soft Skills
attention to detailorganizational skillspersonnel skillsbusiness communicationtraining deliveryperformance appraisalteam collaboration
Certifications
high school diplomaGEDBachelor's degree