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Branch Manager

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full-time

Posted on:

Location Type: Office

Location: Charlotte • North Carolina • United States

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Salary

💰 $111,000 - $166,000 per year

About the role

  • Drive branch growth by acquiring new clients and maintaining strong relationships with existing ones
  • Ensure excellent customer service by fostering an environment of continuous improvement and accountability
  • Regularly visit key clients to identify opportunities for further business development
  • Oversee branch operations to ensure compliance with industry regulations and internal standards
  • Use financial reports to manage cash flow, improve transportation yield, and control expenses
  • Focus on driving profitable growth by increasing revenue and improving operational efficiency
  • Develop and implement strategies to keep the branch competitive in the freight forwarding market
  • Leverage market insights to adapt and enhance the branch’s operational performance
  • Work closely with the leadership team to align branch goals with overall company objectives
  • Promote a culture of integrity, transparency, and constructive feedback within the branch

Requirements

  • Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred
  • At least 5 years of progressive experience in the freight forwarding industry, or 10 years of equivalent work experience is preferred
  • Fluency in English is required. Knowledge of additional languages is a plus
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Benefits
  • medical, prescription, dental, vision, and life insurance
  • flexible spending accounts (FSAs)
  • health savings accounts (HSAs)
  • short- and long-term disability coverage
  • wellness resources
  • Employee Assistance Program (EAP) services
  • participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%
  • various paid time off programs
  • paid company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial reportingcash flow managementoperational efficiencybusiness developmentstrategic planningcompliance managementtransportation yield improvement
Soft Skills
customer servicerelationship managementleadershipcommunicationaccountabilityintegritytransparencyconstructive feedback