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Carrier Sales Representative

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full-time

Posted on:

Location Type: Office

Location: Charlotte • North Carolina • United States

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Salary

💰 $45,000 - $61,500 per year

Job Level

Junior

About the role

  • Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner
  • Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers
  • Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers
  • Collect and verify all carrier documentation for on-time shipment closeout and billing
  • Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness
  • Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed
  • Assist with customer service and account management functions to ensure consistent communication and successful delivery performance
  • Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing
  • Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network
  • Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving
  • Perform additional duties and project work as assigned

Requirements

  • High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred
  • Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred)
  • Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred)
  • Strong understanding of transportation and drayage operations, including carrier regulations and best practices
  • Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred
  • Experience using Transportation Management Systems (TMS)
  • Excellent verbal and written communication skills; bilingual (English/Spanish) a plus
Benefits
  • medical, prescription, dental, vision, and life insurance
  • flexible spending accounts (FSAs)
  • health savings accounts (HSAs) (for eligible plans)
  • short- and long-term disability coverage
  • access to wellness resources
  • Employee Assistance Program (EAP) services
  • participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%
  • various paid time off programs
  • paid company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticsfreight brokeragecarrier salesdrayage operationstransportation management systemsadvanced Excel skills
Soft Skills
communication skillsproblem-solvingrelationship buildingcustomer servicecollaboration