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Logistics Coordinator, Dispatch, Road Transport

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full-time

Posted on:

Location Type: Office

Location: Fort Worth • Texas • United States

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Salary

💰 $20 - $22 per hour

Job Level

Junior

About the role

  • Dispatch drivers for U.S. Domestic shipment pick-ups and deliveries
  • Ensure compliance with DOT regulations and established internal policies and guidelines
  • Prioritize time-sensitive cargo
  • Work closely with team members to meet or exceed all customer service requirements
  • Develop and maintain positive customer, contractor & company driver relationships
  • Work directly with customers on the receipt and processing of transportation requests
  • Utilize various transportation software systems to facilitate material movement, planning and scheduling
  • Handle dispatch with contractors, company drivers and partner carriers
  • Track and trace shipments from pick-up through delivery to ensure accurate and up-to-date shipment information is being provided to customers
  • Ensure problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing solutions
  • Responsible for accurate data capture and system entry
  • Communicate effectively with customers, contractors, company drivers, partner carriers and team members
  • Promote the DSV Road Transport brand
  • Assist with new account start-ups
  • Adhere to all domestic and international shipping regulations and compliance
  • Perform other duties and projects as assigned

Requirements

  • High school diploma or GED required; logistics or transportation experience preferred
  • 1–3 years of experience in dispatch, logistics coordination, or a related operational role
  • Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery
  • Familiarity with transportation systems or dispatch software and strong data entry skills
  • Basic knowledge of DOT regulations and transportation compliance, or the ability to learn quickly
  • Strong customer service, communication, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced, team-oriented environment
Benefits
  • Medical, prescription, dental, vision, and life insurance
  • Flexible spending accounts (FSAs)
  • Health savings accounts (HSAs) (for eligible plans)
  • Short- and long-term disability coverage
  • Wellness resources
  • Employee Assistance Program (EAP) services
  • Paid time off
  • Paid company holidays
  • Participation in the DSV 401(k) plan with company matching contributions of up to 5%
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logistics coordinationdispatchingtracking freightdata entryproblem resolutioncritical thinkingshipment trackingcompliance knowledgetime managementcustomer service
Soft Skills
communicationteamworkcustomer relationship managementprioritizationadaptabilityinterpersonal skillsorganizational skillsproblem-solvingattention to detailfast-paced environment management
Certifications
high school diplomaGED