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Logistics Coordinator, Dispatch, Road Transport

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full-time

Posted on:

Location Type: Office

Location: Houston • Texas • United States

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Salary

💰 $28 per hour

Job Level

Junior

About the role

  • Dispatch drivers for U.S. Domestic shipment pick-ups and deliveries.
  • Ensures compliance with DOT regulations and established internal policies and guidelines.
  • Prioritize time sensitive cargo.
  • Works closely with team members to meet or exceed all customer service requirements.
  • Develops and maintains positive customer, contractor & company driver relationships.
  • Works directly with customers on the receipt and processing of transportation requests.
  • Utilizes various transportation software systems to facilitate material movement, planning and scheduling.
  • Handles dispatch with contractors, company drivers and partner carriers.
  • Tracks and traces shipments from pick-up through delivery to ensure accurate and up-to-date shipment information is being provided to customers.
  • Ensures problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing solutions.
  • Responsible for accurate data capture and system entry.
  • Communicates effectively with customers, contractors, company drivers, partner carriers and team members.
  • Promotes the DSV Road Transport brand.
  • Assists with new account start-ups.
  • Adheres to all domestic and international shipping regulations and compliance.
  • Performs other duties and projects as assigned.

Requirements

  • High school diploma or GED required; logistics or transportation experience preferred.
  • 1–3 years of experience in dispatch, logistics coordination, or a related operational role.
  • Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery.
  • Familiarity with transportation systems or dispatch software and strong data entry skills.
  • Basic knowledge of DOT regulations and transportation compliance, or the ability to learn quickly.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced, team-oriented environment.
Benefits
  • medical
  • prescription
  • dental
  • vision
  • life insurance
  • flexible spending accounts (FSAs)
  • health savings accounts (HSAs)
  • short- and long-term disability coverage
  • wellness resources
  • Employee Assistance Program (EAP) services
  • paid time off programs
  • paid company holidays
  • participation in the DSV 401(k) plan with company matching contributions of up to 5%
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dispatchinglogistics coordinationdata entryshipment trackingproblem resolutioncompliance knowledgetime managementcustomer service
Soft Skills
communicationcritical thinkingteamworkrelationship buildingprioritizationadaptability
Certifications
high school diplomaGED