Cookie Information

Credit Controller

Cookie Information

full-time

Posted on:

Location Type: Office

Location: Milton • Canada

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 CA$53,102 per year

About the role

  • This role is responsible for the Collection of the outstanding accounts receivables for global and national accounts.
  • This position handles customer service issues by interacting with clients, third party payment centers and internal departments to expedite customer payments, resolve customer disputes and ultimately improve DSO
  • Communicate with Internal/External clients to provide account overview,
  • Ensure claims are resolved and escalated and any urgent matters are escalated in a timely manner to parties concerned.
  • Collection of Current and Past Due balances for assigned client portfolio and maintain notes within SAP
  • Review of client accounts to ensure payment are applied and generate client statements upon request
  • Review of monthly K84 – Duties and Taxes – as required by clients
  • Other projects as requested by Management
  • Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location
  • Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
  • Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Requirements

  • A minimum of 3+ years in Accounts Receivable/ Collections experience
  • College Degree in Accounting
  • Good command, both verbal and written, English skills.
  • Ability to create collaborative engagements and active listening
  • Service oriented and able to resolve customer grievances
  • Strong interpersonal skills, building professional relationships internally and externally
  • Strong problem-solving skills and analytical skills
  • Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
  • Both a team builder and a team-player
  • Excellent organizational and time management skills
  • Integrity and accountability
  • Act as a role model for DSV values and adhere to the Code of Conduct
  • English is the principal language for this position, additional languages may be required in other locations.
  • Ability to communicate effectively in a diverse multicultural environment.
  • MS Office Suite (Word, Excel, Outlook) – Advanced knowledge of excel preferred
  • SAP Experience, an asset
Benefits
  • eligible benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Accounts ReceivableCollectionsAnalytical skillsProblem-solving skillsTime managementCustomer servicePayment processingFinancial reportingISO 9001ISO 45001
Soft Skills
Interpersonal skillsActive listeningCollaborationService orientationOrganizational skillsIntegrityAccountabilityTeam buildingCommunication skillsMulticultural communication