Customer Service Agent
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full-time
Posted on:
Location Type: Office
Location: Lancaster • Pennsylvania • Texas • United States
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Job Level
About the role
- Process and input all customer orders.
- Maintain a good working relationship with customers by responding to all inquiries and complaints.
- Ensure the accuracy of all receiving and shipping documents.
- Operate the computer terminal in a proficient manner.
Requirements
- Must have a high school diploma or general education degree (GED).
- 1 year experience in Customer Service-related capacity.
- Intermediate computer skills
- Proficient with MS Office Applications
- Business writing proficiency
- Strong attention to detail accuracy.
- Ability to perform duties with minimal supervision or guidance.
- Ability to multi-task.
Benefits
- Health insurance
- Professional development opportunities
- Flexible working hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
intermediate computer skillsbusiness writing proficiencyattention to detail
Soft Skills
customer serviceability to multi-taskability to work with minimal supervision
Certifications
high school diplomaGED