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Branch Manager

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full-time

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Location Type: Office

Location: Erlanger • Kentucky • United States

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Salary

💰 $104,500 - $156,500 per year

About the role

  • Oversee all aspects of branch operations with a strong focus on customer acquisition, team development, and financial management.
  • Drive branch growth by acquiring new clients and maintaining relationships with existing ones.
  • Ensure excellent customer service by fostering continuous improvement.
  • Use financial reports to manage cash flow, improve transportation yield, and control expenses.
  • Develop strategies to keep the branch competitive in the freight forwarding market.
  • Hire, train, and develop a high-performing team aligned with the company’s mission.
  • Promote a culture of integrity, transparency, and constructive feedback.

Requirements

  • Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
  • At least 5 years of progressive experience in the freight forwarding industry, or 10 years of equivalent work experience is preferred.
  • Strong leadership, team-building, and delegation skills.
  • Excellent communication, analytical, and problem-solving abilities.
  • Fluency in English is required.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Benefits
  • Medical, prescription, dental, vision, and life insurance
  • Flexible spending accounts (FSAs)
  • Health savings accounts (HSAs)
  • Short- and long-term disability coverage
  • Wellness resources
  • Employee Assistance Program (EAP) services
  • Various paid time off programs
  • Paid company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial managementcustomer acquisitionteam developmentcash flow managementtransportation yield improvementexpense controlstrategic developmentproblem-solvinganalytical skills
Soft Skills
leadershipteam-buildingdelegationcommunicationintegritytransparencyconstructive feedback
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in LogisticsBachelor’s degree in Supply Chain Management