Cook Group

Director, Post-Market Surveillance, Clinical Evaluation

Cook Group

full-time

Posted on:

Location Type: Hybrid

Location: Bloomington • United States

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Job Level

Lead

About the role

  • Direct and maintain a scalable, global structure for PMS & CE ensuring clear communication and alignment with regional regulatory needs and business objectives.
  • Develop and lead strategic vision and objectives for the global PMS & CE team, ensuring alignment with overall corporate goals, regulatory requirements, and operational excellence initiatives.
  • Collaborate closely with global functional leadership to ensure local market needs are integrated into global strategies.
  • Provide leadership and mentorship and technical expertise to a diverse, geographically dispersed PMS and CE team, ensuring alignment with global standards and regional needs.
  • Oversee and manage PMS & CE budgets, including cost tracking, and strategic planning to support global operational priorities.
  • Oversee and ensure that all PMS & CE activities comply with applicable regulations, including FDA (21 CFR Part 801, 21 CFR Part 820), EU MDR/IVDR (Annex I, II), and regional requirements across APAC, LATAM, and MEA.
  • Proactively monitor regulatory changes and lead updates to PMS & CE processes to maintain compliance.
  • Drive adherence to relevant Quality Management Systems and Business Processes, promoting a culture of quality and organizational effectiveness.
  • Engage effectively with stakeholders across all levels of the global organization, including regional regulatory agencies, to foster strategic relationships, influence policy, and ensure compliance.
  • Lead cross-functional collaboration to optimize PMS & CE processes.
  • Foster a high-performance culture focused on talent development, succession planning, and continuous improvement.
  • Establish and maintain global best practices, standardized policies, and/or procedural controls as needed to ensure consistency, accuracy and compliance of PMS & CE work outputs and systems.
  • Balance standardization with regional flexibility where necessary.
  • Champion a continuous improvement culture by leading initiatives that leverage AI and digital tools, automation, and innovate processes to enhance efficiency, accuracy and compliance in PMS & CE activities.
  • Lead initiatives for risk mitigation and proactive adaptation of PMS & CE strategies at a global level including PMS /CE requirements or standards, audit findings.
  • Ensure PMS & CE team members possess the requisite technical skills, experience, and training to perform their work.
  • Provide strategic recommendations for workforce planning and contribute significantly to employee related decisions and development initiatives.
  • Foster and maintain a positive, inclusive and productive work environment aligned with Cook’s culture and values.

Requirements

  • Third level Qualification preferably in Science/Engineering is required.
  • A minimum of 12 years’ experience in a regulated industry in a similar role preferred.
  • Comprehensive understanding of PMS & CE related requirements and a broad range of all medical device requirements in accordance with regulatory standards - ISO13485, MDD 93/42/EEC, EU Medical Device Regulation 2017/745 and FDA QSP 21CFR is required.
  • Strong leadership and team management capabilities, with demonstrated success in guiding and developing global teams.
  • Ability to lead and deliver multiple complex global projects simultaneously within deadlines.
  • Ability to develop and maintain strong working relationships with internal and external stakeholders worldwide.
  • Adapt to dynamic landscapes and organizational changes, with the ability to adjust quickly and effectively in a change-driven environment.
  • Excellent problem-solving abilities and the capacity to work effectively both collaboratively and independently in environments with minimal supervision.
  • Excellent organizational and planning abilities, complemented by keen attention to detail.
  • Demonstrated ability to work in a fast-paced, high-pressure environment and meet deadlines.
  • Collaborative team player with a proven ability to foster trust, open communication, and effective collaboration across diverse teams and stakeholders.
  • Effective communication and interpersonal skills to build relationships across diverse geographies and cultures.
  • Self-motivated and proactive, with a passion for driving quality and operational excellence.
  • Flexibility to work across global time zones as required.
Benefits
  • Willingness and availability to travel globally on company business.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PMSCEregulatory compliancequality management systemsstrategic planningrisk mitigationproject managementdata analysisAI and digital toolsautomation
Soft Skills
leadershipteam managementproblem-solvingorganizational skillscollaborationcommunicationadaptabilityattention to detailself-motivationproactive approach
Certifications
ISO13485FDA QSP 21CFREU Medical Device Regulation 2017/745MDD 93/42/EEC