Convey Law

Auditor

• Conducting thorough audits of conveyancing Sale and Purchase files to ensure compliance with legal requirements, regulatory standards and internal policies, identifying discrepancies, risks or areas of non-compliance and recommend corrective actions.
• Providing feedback to conveyancers on audit findings and support process improvements, promoting a culture of compliance and operational excellence
• Liaising with the conveyancing teams and provide them with information for complex transactions as they arise and assist, when required, with post work, including dealing with replies to enquiries, management packs, mortgage offers, searches and title checks.

Conveyancing Auditor

Graphics Designer

• Support the IT Director by planning and leading implementation of the UI graphic design for products and services
• Create high-quality, reusable UI components such as buttons, icons, forms, and layouts for web applications
• Craft standardised colour schemes, typography, and design templates
• Work alongside developers and senior stakeholders to translate user requirements into polished designs
• Ensure all designs adhere to Convey365 brand guidelines
• Build and iterate on design prototypes to demonstrate UI concepts
• Incorporate feedback from reviews and user testing
• Work on improvements to existing videos and provide new videos to support the systems

UI Graphic Designer – Web Apps

• Support the IT Director by planning and leading implementation of UI graphic design for Convey365 products and services
• Design high-quality, reusable UI components (buttons, icons, forms, layouts) for Portal and CMS Web Apps
• Develop standardised colour schemes, typography, and design templates following Accessibility standards (WCAG)
• Collaborate with developers and senior stakeholders to translate user requirements into user-centric designs
• Ensure designs adhere to Convey365 brand guidelines
• Build and iterate on prototypes (mockups, example screens, responsive interfaces) to demonstrate concepts and gather feedback
• Incorporate feedback from reviews and user testing to refine designs
• Work on improvements to existing videos and produce new videos to support systems (video editing desirable)
• Manage own work allocation, productivity, and quality with minimum supervision

UI Graphic Designer, Web Apps

Client Services Representative

• Act as the first point of contact for all complaints and feedback.
• Monitor complaints email inbox, internal portals, and online feedback platforms.
• Accurately log all feedback into systems and cross-reference with central records.
• Allocate complaints to appropriate colleagues using portals and internal spreadsheets.
• Ensure each case is assigned to the right person for efficient resolution.
• Work closely with the Client Service Manager to compile data for daily, weekly, and monthly reports.
• Support informed business decisions by ensuring timely and accurate reporting of key client service metrics.

Conveyancing Auditor

UI Graphic Designer – Web Apps

UI Graphic Designer, Web Apps

Client Service Administrator