Convera

Director, Global KYC Compliance – Transformation

Convera

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Lead

About the role

  • Define and own the global KYC strategy aligned to enterprise risk appetite and growth goals.
  • Drive transformation initiatives including automation, AI-driven screening, and data analytics.
  • Establish policies, governance frameworks, and operating standards.
  • Work in lockstep with Compliance to interpret regulatory changes and translate them into operational policies and controls.
  • Collaborate with Product leadership to design frictionless onboarding experiences that meet KYC standards without compromising customer experience.
  • Provide executive oversight of KYC operations across regions.
  • Manage and refine KPIs, SLAs, quality metrics, and reporting.
  • Act as a senior decision-maker for complex, high-risk escalations and regulatory matters.

Requirements

  • Extensive & progressive experience in KYC/AML/Financial Crime within banking, fintech, or payments.
  • Good understanding and application of relevant Global AML regulation and legislation.
  • Proven enterprise leadership and multi-region operational experience.
  • Exceptional attention to detail with commitment to quality
  • Proven ability to manage service levels to targets, projects and deliverables to completion.
  • Strong transformation experience: automation, data analytics, and digital onboarding.
Benefits
  • Market competitive salary
  • Opportunity to earn an annual bonus
  • Great career growth and development opportunities in a global organization
  • A flexible approach to work (this role is remote)
  • Generous insurance (health, disability, life)
  • Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption)
  • Paid time off for volunteering / charity opportunities (5 days per year)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYCAMLdata analyticsautomationregulatory compliancegovernance frameworksoperational policiesKPI managementSLA managementquality metrics
Soft Skills
attention to detailcommitment to qualityleadershipcollaborationdecision-makingproject managementtransformational leadershipcustomer experience focusoperational excellencemulti-region management