Convelio

Human Resources

• Reporting directly to the CEO, our Group HR Manager drives the company's People strategy with a strong operational focus.
• The role is about defining and rolling out the HR roadmap in support of the organization's ambitions, while personally guaranteeing excellence of execution day-to-day: reliable processes, quality employee experience, and a consistent HR framework across our three countries (FR/UK/US).
• Leading a team of two: a People Partner covering the UK/US scope and a Recruiter. You set the priorities and grow the team in autonomy and expertise.
• Roll out and maintain a shared HR framework across the 3 countries (FR/UK/US): harmonize role definitions, leveling grids, internal policies, and formalize key processes in clear, day-to-day usable documentation.
• Implement concrete career paths: actionable evaluation criteria and readable progression trajectories.
• Foster company culture and employee engagement: design and track concrete initiatives (onboarding, feedback, team rituals, internal surveys) to strengthen cohesion in a multi-site environment.
• Own the full employee lifecycle, from onboarding to offboarding, with a high standard of quality and fluidity at every step: direct execution on the France scope, supervision and quality control on the UK and US scopes (in coordination with the HRBP).

HR Manager

Supply Chain

• Master shipment execution at the highest level of complexity.
• Lead complex projects from quote to delivery.
• Maintain strong control of margin across the shipment lifecycle.
• Resolve incidents with full autonomy.
• Create customized pricing set-ups for clients.
• Develop a deep understanding of accounts' business to identify new opportunities.
• Independently lead Business Reviews and gather client feedback.

Senior Account Logistics Manager

• Handle the most complex shipments end-to-end.
• Master shipment execution at the highest complexity levels.
• Lead complex projects from quote to delivery, including tight timelines and multiple countries.
• Maintain strong control of margins and assess service quality against profitability.
• Resolve incidents with autonomy while collaborating with stakeholders.
• Grow the business with customized pricing and stakeholder expansion.
• Develop a deep understanding of client businesses for account development and reviews.
• Act as a go-to expert for operations improvements and cross-office collaboration.

Junior Account Logistics Manager

• In this role, you’ll be our best ambassador at Convelio as you’ll be the point of contact to our clients, representing the company and the quality of service we aim to offer.
• Your job involves providing quotes and executing domestic and international shipments for your accounts.
• This includes working with our global agents and suppliers as well as internal teams, arranging import and export customs, arranging courier bookings through our international shipping partners, resolving operational incidents, and generally ensuring client expectations are met.
• Master Convelio’s advanced quoting tools, some of the best in the industry, and create customized pricing set-up for the client based on their needs.
• Manage and oversee the order process, from packing the artworks to arranging transportation with Convelio trucks, fleet or airline partners, freight forwarders, etc.
• You’ll also handle customs, and collaborate with our network of agents.
• Develop a deep understanding of your Accounts’ business to identify new areas where Convelio can further serve.
• Identify solutions to resolve incidents, including restoration or commercial adjustments when needed.
• Independently lead business reviews, discussing service levels and gathering client feedback.
• Document new and advanced processes to share knowledge and continuously contribute to the team’s expertise.

Account Logistics Manager

Account Manager

• Quote clients for international and domestic shipments.
• Book new shipments into our system for established clients in the art and design industry.
• Book, schedule and monitor our courier shipments with dedicated reports, tools, and a shared platform whilst troubleshooting and removing roadblocks.
• Support international customs clearance via ITN generation.
• Suggest and implement process improvements within the account management team.
• Work closely and collaboratively with our account management and overseas logistics teams.

HR Manager

Senior Account Logistics Manager

Junior Account Logistics Manager

Account Logistics Manager

Account Coordinator – Art Transport, Logistics