ControlUp

Full-stack Engineer

• Become a full stack master as part of our amazing Full Stack Engineering team
• Improve your skills and learn from top-notch engineers
• Tackle tough problems and find creative ways to our them
• Work on cutting-edge technologies and become industry leader

Senior Full Stack Engineer, C#

DevOps Engineer

• Maintain and improve production stability across a large-scale infrastructure with thousands of Kubernetes nodes and instances
• Monitor, analyze, and optimize system performance to ensure seamless user experience and SLA adherence
• Implement and drive FinOps practices to manage cloud cost efficiency and cost of goods sold (COGS) effectively
• Utilize ControlUp and other advanced monitoring/observability tools to proactively detect issues and ensure SLA compliance
• Collaborate with development and operations teams to automate deployments, scaling, and incident response
• Design and implement robust alerting, incident management, and post-mortem processes
• Continuously evaluate and adopt cutting-edge technologies to improve reliability, performance, and cost efficiency
• Provide technical guidance and best practices for infrastructure and application scalability
• Participate in on-call rotations to respond to critical incidents and minimize downtime

Site Reliability Engineer

• Work within a team of professionals and be an integral part of ControlUp’s success
• Collaborate closely with R&D, Security, and IT teams to enhance ControlUp’s infrastructure
• Deploy and operate a large-scale platform
• Research, develop, and implement tools to support ControlUp’s monitoring infrastructure and automation
• Oversee ControlUp’s production environment & system health (including on-call rotation)
• Contribute to the development of CI/CD processes
• Troubleshoot complex problems, from diving into the console during an issue to writing new monitors and automation
• Help drive the next generation of ControlUp innovation using cutting-edge technologies and DevOps methodologies

IT Support

• Provide first-level technical support for hardware, software, and network-related issues
• Manage user accounts and access controls (Active Directory, Okta, Azure AD)
• Respond to and resolve IT support tickets via email, phone, or in person
• Install, configure, and troubleshoot Windows/macOS operating systems and applications
• Support collaboration tools such as Google Workspace, Microsoft 365, Slack, and Teams
• Assist in onboarding new employees, including setting up laptops, accounts, and IT access
• Troubleshoot network connectivity issues (Wi-Fi, VPN, LAN, etc.)
• Document IT issues and solutions in the helpdesk system
• Escalate complex issues to senior IT staff when necessary
• Assist with IT projects, including system upgrades, migrations, and security improvements
• Implement and manage endpoint management tools (ManageEngine, Intune, Jamf, etc.)
• Develop basic automation scripts (PowerShell, Bash) to improve efficiency

Senior Full Stack Engineer, C#

Site Reliability Engineer

DevOps Engineer

IT Engineer