Continued

Director

• Run the pipeline of ideas under exploration end to end, from intake through vetting and active investigation.
• Track progress, keep every project moving, and keep the executive team informed on status, evaluation, and recommendations for what to pursue, pause, or stop.
• Continuously scan the education and professional-development landscape and collaboratively translate market signals into Frontier project opportunities before the competition sees them.
• Lead structured problem-framing, ideation, and rapid prototyping using rigorous design thinking methodology from concept to tangible artifact.
• Facilitate regular review with company leadership. Own the agenda, present the scores, and drive the decision making.
• Shepherd battle-tested projects into Continued’s operational hands and document R&D learnings that make every project — even terminated ones — a strategic asset.
• Build and refine the processes, rubrics, and rituals that make the Frontier a repeatable, scalable innovation capability.
• Keep pace with AI, simulation technology, gamification, and the broader ed-tech ecosystem — and bring that intelligence back to the team.

Director, Innovation and Discovery

Product Manager

• Own discovery through design, development, and measurement of post-launch success criteria.
• Leverage AI-assisted tools to rapidly prototype concepts, accelerate feedback loops, and reduce time from idea to validated solution.
• Lead exercises that inform business trade-off discussions and scope conversations.
• Conduct discovery sessions and market research specific to product areas.
• Translate business and functional requirements into clear, actionable user stories for development teams.
• Provide regular product updates and roadmap progress to stakeholders across the organization.
• Balance stakeholder needs, business value, and level of effort to make clear, defensible calls on what gets built and when.
• Establish and monitor key product metrics within product area.
• Collaborate across leadership, engineering, and customer success to drive alignment.
• Guide process improvements within development teams and across the product organization.

Senior Product Manager

Growth Marketing

• Lead the audience segment buildout within our licensed platform: collaborate with our data team to manage audience traits, event taxonomy, identity resolution rules, and apply integration architecture with ESP’s and downstream channels
• Own the email marketing program end-to-end: campaign strategy, segmentation, automation flows, A/B testing cadence, and performance reporting
• Establish and enforce data hygiene standards, CAN-SPAM and other compliance protocols, and unsubscribe/suppression management across sends and mailings
• Collaborate with the data team to maintain a subscriber data governance framework: aid in defining what we collect, how we store it, and how it flows across the stack
• Partner with the data team to align CDP data structures to the broader data roadmap and migration project
• Drive a cohesive omni-channel strategy by aligning direct mail logistics with digital campaigns to ensure consistent audience targeting, personalization, and suppression.
• Lead AI automation adoption across email and direct mail: deploy AI tools for, send-time optimization, predictive segmentation, A-b testing and performance analytics
• Manage reporting dashboards that connect marketing channels for engagement to renewal rates, and revenue contribution
• Evaluate and recommend additional MarTech tooling to support channel expansion and automation maturity
• Serve as the internal subject matter expert on email and related CDP capabilities
• Managerial responsibilities of one or more team members

Senior Growth Marketing Manager – Technology

AI Engineer

• Partner with stakeholders across the organization to identify and prioritize high-value opportunities for AI and automation.
• Design, develop, and support AI & automation systems that drive measurable business outcomes—from initial scoping to production deployment.
• Design, build, and maintain scalable infrastructure, including frontend interfaces, backend services, and the underlying AI platform layer.
• Create data pipelines and AI model context protocols, leveraging tools like MCP, LangChain, vector databases, and semantic search.
• Ensure the high availability, performance, and security of AI platform services.
• Contribute to platform growth by authoring SDKs, APIs, and comprehensive developer documentation.
• Translate complex AI concepts for non-technical stakeholders and keep business goals front and center.
• Keep pace with rapidly evolving AI models, frameworks, and research—and bring that knowledge back to the team.

Sales Development Rep

• Dig into research — understand who our best prospects are and why they'd care about us
• Initiate outreach through email, phone, and professional networking platforms (yes, all three)
• Ask smart questions to uncover real needs and determine genuine fit
• Schedule introductory meetings for the Sales team with qualified prospects
• Keep HubSpot (our CRM) clean, accurate, and up to date — yes, this matters
• Collaborate with Marketing and Sales to sharpen messaging and targeting
• Follow defined processes to ensure a consistent, positive prospect experience — and push back when you have a better idea
• Learn relentlessly — from coaching, from feedback, and from every single conversation

Director, Innovation and Discovery

Senior Product Manager

Senior Growth Marketing Manager – Technology

AI Engineer

Sales Development Representative