Continental Properties

Sales Operations Manager

Continental Properties

full-time

Posted on:

Location Type: Hybrid

Location: Menomonee Falls • Arizona • Colorado • United States

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Salary

💰 $90,000 - $106,000 per year

About the role

  • Lead and support centralized sales team by coaching, mentoring, and empowering associates to deliver timely, thoughtful follow‑up and great customer experiences.
  • Strengthen sales quality and consistency through regular review of calls and lead activity, offering constructive feedback and recognition to help teams grow.
  • Build sales skills across the organization by supporting and delivering engaging virtual and onsite training for centralized and onsite leasing teams.
  • Enhance system workflows to support sales performance through consistent evaluation and optimization of our software and processes.
  • Use data to guide decisions by tracking key sales metrics, sharing insights, and partnering with Operations leaders to improve results and customer satisfaction.
  • Collaborate across teams and communities by working closely with onsite leaders, supporting sales technology and processes, and visiting communities as needed.

Requirements

  • Education: Bachelor’s Degree in Business Administration or similar field, or equivalent experience required.
  • Experience : 3+ years experience in progressive Multifamily property management or sales leadership and training role required.
  • Experience managing a team required.
  • Skills: Proven track record in driving sales performance, process improvement and project management.
  • Strong analytical, change management and strategic thinking skills.
Benefits
  • Career Growth : You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential.
  • We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
  • Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
  • We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and half-days on Fridays during designated months.
  • Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture.
  • The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day.
  • Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements.
  • Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
  • Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales performanceprocess improvementproject managementdata analysissales metrics tracking
Soft Skills
coachingmentoringempoweringconstructive feedbackstrategic thinkinganalytical skillschange management