Continental Properties

HelpDesk Intern

Continental Properties

internship

Posted on:

Location Type: Office

Location: Menomonee Falls • Wisconsin • United States

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Salary

💰 $18 - $20 per hour

Job Level

Entry Level

About the role

  • Respond to first-level Helpdesk requests and provide technical support and problem resolution.
  • Communicate and coordinate with end-users through the ticket management system.
  • Setup, configure and test Windows image on laptops and desktops.
  • Configure peripheral equipment network at new workstations.
  • Support IT-Team and organizational projects.

Requirements

  • Currently enrolled in, or completed degree program in computer science, network administration, or other computer-related field
  • At least 1 year customer service experience
  • Understanding of Windows and Mobile operating systems.
Benefits
  • Recharge with vacation time
  • Paid holidays
  • Half-days on Fridays during designated months.
  • Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical supportproblem resolutionWindows operating systemMobile operating systemnetwork administrationticket management systemconfigurationtestingperipheral equipment setup
Soft skills
customer servicecommunicationcoordination
Certifications
degree in computer sciencedegree in network administration