Contextual AI

Revenue Operations

• Hands-on experience with the processes, systems, and tools that drive Contextual AI's go-to-market (GTM) organization.
• Partner with Sales, Marketing, and Customer Success to support daily operations, analyze data, and learn how high-growth startups scale revenue.
• Opportunity to build skills in Salesforce, data analysis, and GTM strategy while contributing to a Series A AI company.
• Support day-to-day operations in Salesforce CRM and other revenue tools.
• Assist with creating reporting and dashboards on pipeline, deals, and forecasting.
• Ensure CRM data quality through research, enrichment, and clean-up projects.
• Shadow and support RevOps projects like territory planning, campaign execution, and quarterly business reviews.
• Contribute ideas and process improvements to make systems and workflows more efficient.

Revenue Operations Intern

Technical Writer

• Create and maintain comprehensive technical documentation including API references, user guides, quick-start tutorials, troubleshooting guides, and implementation documentation
• Collaborate with Engineering teams to document new features, APIs, and platform updates, ensuring documentation stays current with product releases
• Develop and maintain documentation standards, style guides, and content governance processes to ensure consistency across all technical materials
• Work with Product and UX teams to create user-centered documentation that addresses real user needs and pain points identified through user research and feedback
• Review and edit technical content created by engineers and other team members, ensuring clarity, accuracy, and adherence to documentation standards
• Optimize documentation for discoverability and usability, implementing information architecture best practices and conducting content audits
• Gather feedback from users, support teams, and sales to continuously improve documentation quality and identify content gaps
• Manage documentation toolchain and publishing workflows using Mintlify, working with technical teams to maintain and optimize our documentation infrastructure
• Create visual aids, diagrams, and multimedia content to enhance written documentation and improve user comprehension
• Collaborate with Marketing and Sales teams to ensure technical documentation aligns with messaging and supports the customer journey

Revenue Operations Intern

Technical Writer (Contract)